Beware of an inflated offer, remember if it sounds to good to be true it probably is,and I didn't remember that! They will take your phone, never respond to phone calls, emails and recorded letters, then never make payment. People are loosing pounds with this company, I cant see why they are still on Google and why they have not been caught, why should they be allowed to keep committing a crime, surely someone must be able to help all of the people that have reported this disgusting company?

Please don't use them as you won't get you're money. Waiting since November for payment they have ignored all my contact efforts and finally sent me a cheque in February which bounced.

I sent my phone back for recycling and haven't got any money. I have contacted the company by phone and e-mail and haven't recived a reply it be 3 months now and I'm looking for alternative ways to get my money back or my phone. It looks like this company is a SCAN keep well away

I got my new phone decided to recyle with phone recyclers. They emailed with a list of possibilities as to why they cant accept as new all lies... i decided to go with ther offet awaited for payment it never came... i contacted them 5 times snd still nothing they... i now contacted trading standards and forwarded my case to them... dont send your phone save ur money and time

Sent iphone 6 in Dec. Finally got reduced offer mid January. No payment until mid February and now predictably the cheque has bounced! Was advised to contact Companies House and send an "Objection to company being dissolved" email. . Also sent company a "Breach of Contract" letter but not sure what that will do. Hope some of us get our money or phones back!

Started a new contract and a new phone was included in the deal. Preferred to keep my own phone so decided to sell on the one provided. Sent off my new phone (still in box with seal attached) plus all the accessories and awaited my forthcoming cheque. Couple of days later I had an email saying that the phone was not new and a long list of possible (but not actual) reasons was also given, none of which pertained to the phone I had sent off. Despite several emails and phone calls with no satisfactory outcome I had to put it down to a bad experience and accept the reduced offer. Yes, I could have cancelled the deal and got the phone back but I am hoping that this bad review has greater effect in discrediting their business.

Recived offer on 19th of jan,still waiting for funds and sent emails with no reply.Need shutting down

Well.....Like countless others I have found my experience with Phone Recyclers IDENTICAL to the majority of other reviewers - Hugely disappointing, frustrating and, quite frankly, a load of cobb****! 18th October was the date that I was informed that my submission had been successful (after Phone Recyclers had knocked a fiver off for a minute mark on my mobile's casing (dubious!). Hey ho! I accepted the £31.50 as that was better than having my eyes poked out with a sharp stick (as they say)....It's now 16th February 2017 and I've been waiting nigh on 4 months (yes - 4 MONTHS) for my payment. I've rung and emailed several times. No responses EVER from my emails. Two responses from my phone calls - both promising payment by return. The first promise was a month ago. The nice man from Phone Recyclers said they couldn't credit my bank account (why not?) but promised a cheque within a few working days (nothing happened). Have been promised a cheque this very morning, I live in hope that it might arrive before I die. I won't, however, be lying on my deathbed wishing I'd spent more time communicating in vain with Phone Recyclers! PLEASE DON'T USE THEM! At best they're dishonest, dishonourable and devious. Makes you feel nauseous, doesn't it? As others have said, a 1 star rating is far too good for this motley lot! Can you please introduce a zero stars rating? Mind you, that would be too good for Phone Recyclers.

No phone and no payment received despite chasing!!! Avoid at all costs.

They take my phone, quote me a high price, then say that they have found a fault with my phone once they receive it, so they offer me half the cost that they originally offered me. This was at the start of December, it's now February, and still no money. When I do finally get through to somebody I get the same old excuse "we will send a new cheque in the post" or "it'll be with you by the end of the week" Avoid this 'company' at all costs, they will only rip you off!

This company arranged collection for my mobile phone and then said I should print of the label and take it to the shop for pick up, the shop told me they could not take it at the time so I sent it recorded delivery and paid the insurance so I knew if it got lost I would be covered. This was on the 3/1/17. Eventually they made me an offer which I did not accept. I am still waiting for the money or my phone back.I have emailed on many occassions, tried to call and apart from an email from then asking for my bank details, I have heard absolutely nothing! There is nothing to like about this company. If you call it's always an automated service. I've have managed to speak to someone from there and ask for his name and email address of which he answered a couple of times saying that this will be sorted and even had the cheek to say SORRY! I AM STILL WAITING! I have reported it today to the fraud squad and have also phoned trading standards in Birmingham to say what has happened. PLEASE! PLEASE! Avoid this company at all cost!!… They are NOT worth any rating but you have to give something other wise you cannot worn anyone else.

Took ages to finally get through to customer services. Was offered £60.00 for my phone - excellent condition - was sent in original box with unused ear phones etc. Finally through to customer services and they agreed that £60.00 cheque would arrive in the post . A cheque arrived for £30.00. When I contacted them they said the camera wasn't working properly . News to me - it was when I sent it . I wonder how many fully working phones suddenly develop a fault ?

Took my phone, said it was damaged and offered me a quarter of what was agreed. No contact, no phone, no money! I've had to take this through the small claims courtx they didn't respond so have now paid for a warrant against them. DO NOT USE THIS COMPANY!!

Please don't use this company, first of all they will say they haven't received your item but then when you prove you have the tracking number they find it. Then they change the amount they are offering I sent mine in as faulty but they have still reduced the price. I agreed a fee this was 5th Dec 2016 still no money I used to get some replies but I think they have blocked my email address also don't bother trying to call them they will never get through. Please take note of the reviews about this company I learnt the hard way :(

DO NOT sell your phone with them, three months and still no payment!!! After emails and phone calls being told their systems are down and I would receive a cheque through the post surprise, surprise still no payment!!! Please make everyone aware that they basically take your phone!!!

My phone was sent to Phone recyclers before Christmas and I have still not received payment.  If you believe that you have also been a victim, in the first instance please contact Action Fraud

Shocking company. Do not use. They 'lost' my phone

I can believe a company like this is still allowed to operate. I was stolen 3 phones worth over 200 pounds. If I don't get paid in the next couple of days, I'm taking this to the police, and I hope everyone else will do the same. Don't let them get away with it!