Phone Recyclers Reviews - phonerecyclers.co.uk

★★☆☆☆
2.2 / 5
33% of users recommend this
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Phone Recyclers - phonerecyclers.co.uk

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Latest Reviews

★☆☆☆☆

“Avoid at all cost”

Written on: 29/08/2014 by ewTilley245 (1 review written)

After reading theses reviews(should have done this prior to sending my phone,i know)Was told my phone had various scratches on front and back ,which it most certainly did not and I took pictures prior to sending to proof this.I am still awaiting payment ,and they have not replied to any of my emails.I will be taking this matter further… Read Full Review

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★☆☆☆☆

“Poor service and low prices”

Written on: 23/08/2014 by ReidHamilton (1 review written)

This is the second time I have used this company and from my two experiences I can say that I would never use this company again. Contrary to what their website says they do not make payment within a couple of days, with continual chasing endless phone calls and relentless efforts on my part I eventually got paid three weeks later. Every day I was told the payment would be made on that day but of course it never was i eventually received the payment after threatening to go to trading standards… Read Full Review

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★★☆☆☆

“Still wait on payment ”

Written on: 16/08/2014 by Norton998 (1 review written)

Now I wished I never used this site I posted my phone 11/08/2014 and they got it on wed 13th August I got told that apparently they hadn't received it but I know they did bec I track and traced on Royal Mail and it was signed by sayid now thur I got told that they were doing tests on phone and they will get Intouch to let me know when I will receive payment iv heard nothing why are they shut on Friday and sat and Sunday if I don't hear anything I will be contact again if no luck then I will… Read Full Review

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★★☆☆☆

“Not recommended. Avoid, there are way better around.”

Written on: 18/07/2014 by Darious (3 reviews written)

As others already stated before, the company will tease you with higher offer, then will write to you that there were "scratches all over the screen and back cover". Phone has been kept in a dedicated pouch at all times and the screen was "gorilla", so the only scratches existing must have been done by them. But I doubt there were any scratches at all. The point was to lower the offer and put it down below average. Today is the third day since the day they sent me an email in which they said… Read Full Review

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★★★★★

“Very Superb 5 Stars”

Written on: 18/07/2014 by 52Bentley (1 review written)

Very Helpful to make sure everything runs smoothly… Read Full Review

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★☆☆☆☆

“Do not use them”

Written on: 13/07/2014

This company is awful. They offered £130 and when they received it reduced it to £90 I called and was not happy with this so they offered me £97 then increased it to £100 then £110. I told them this was not acceptable, so the rude gentlemen put the phone down. After numerous times of trying to call back and they kept putting the phone down. I drove from Coventry to Birmingham to find know knew where this was company was based. We then found a shop with shutters half down. I finally got my… Read Full Review

Holid's Comment

Written on: 01/08/2014

Hi i hope you can help. Is the shop based where the website address states?

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Holidolipop's Comment

Written on: 01/08/2014

I hope you can help me. Is the shop based where the website address states?

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Holidolipop's Comment

Written on: 01/08/2014

Hi i hope you can help me please. Is the shop based where the website address states? Please help me. Thank you

Holly

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★☆☆☆☆

“AVOID...AVOID....AVOID”

Written on: 10/07/2014 by 262Dean (1 review written)

Sent of IPhone 4s in excellent condition, they sent email saying phone was in bad condition (scratches, dints etc) which was a total lie and were offering a reduced payment of £90 instead of £120. I asked for phone to be returned. After a week no phone returned and by now I was looking at the reviews with alarm.. Decided to phone and ask either reduced payment or phone returned ( at this point I decided either would be ok). After another week of phoning and being told by some idiot at end of… Read Full Review

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★☆☆☆☆

“STAY CLEAR”

Written on: 08/07/2014 by KeelyChurch66 (1 review written)

Sent off my Iphone 4s in immaculate condition, received an email saying it was covered in scratches which i knew was not the case. I accpeted the payment of £20 less than originally told anyway and chose payment via bank. This takes 48hours, its been 7 days, no money. sent 8 emails, no replys. Called the "customer service" number to be told, "we'll pay tomorrow". Still no payment, calling trading standards now… Read Full Review

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★☆☆☆☆

“AVOID LIKE THE PLAGUE”

Written on: 04/07/2014 by Erikak149 (1 review written)

Read the reviews below, says It all. Got told would be paid this week, now no one answers calls or texts. Total sham something needs done about this company… Read Full Review

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★☆☆☆☆

“Avoid at all costs”

Written on: 28/06/2014 by BransonButler (1 review written)

They received my tablet, claimed there was some damage which does not exist, now they are refusing to answer the phone or my emails. I have paid £25 to initiate a claim in the small claims court to get my payment… Read Full Review

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★☆☆☆☆

“DO NOT USE”

Written on: 26/06/2014 by dvMunoz243 (1 review written)

I sent them my Samsung galaxy and they responded to advise they would reduce the amount as it had bad scratches all over it, which was rubbish as it was in mint condition having always been in a case. Still fighting to get some money. No response to emails and on the rare occasions you get through on the phone, some idiot tells you that your cheque has been posted but won't tell you when. I have had them put the phone down on me several times. Am going to report to trading standards… Read Full Review

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★☆☆☆☆

“DO NOT TOUCH WITH A BARGE POLE!!!”

Written on: 25/06/2014

Sent phone once initial fee was agreed by email. When they received phone they advised that it was damaged and offered much lower. When I declined they upped it slightly, I still declined as nowhere near the first offer and demanded they send phone back. After a couple of days of not answering my emails I rang and asked where my phone was, the guy first said it was still with the technician then when pressed when I would receive my phone, he advised that they had lost it! So can imagine I was… Read Full Review

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★☆☆☆☆

“No money received. Suspect phone used to hack ID.”

Written on: 23/06/2014

Son's phone sent off, no money ever received. Worse, we forgot to clear the phone before sending, and my son's Facebook and other accounts had bogus postings suspiciously soon after phonerecyclers.co.uk received the phone. These guys look legitimate: the website looks fine, they email you to make you feel it's all running smoothly. We contacted them by email to complain about the hacking, and by phone to complain about the lack of payment -- and they respond politely and promise it will all… Read Full Review

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★☆☆☆☆

“Sent the phone and not received the money Please do...”

Written on: 18/06/2014 by ygChase382 (1 review written)

Sent the phone and not received the money Please do not use this . If they had any desire in not appearing like complete crooks they would hire someone to leave a professional voice message . Not the mumbled incoherent rubbish that is on there. I've just called them and told them I have ten iPhones for sale in the hope that they may at least return my call… Read Full Review

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★☆☆☆☆

“Still waiting for my money”

Written on: 17/06/2014 by esme313 (1 review written)

My daughter sent her phone to them, they replied within 5 days saying that the phone had a damaged screen and thus they offered a lower price. Reluctantly we accepted, knowing full well that the phone was in pristine condition when it was sent. After 6 weeks we are still waiting for money. I emailed them and they replied that their 'accounts team will look into it' I have rang their number and it goes straight through to an answering machine, with a foreign speaking man mumbling something… Read Full Review

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★☆☆☆☆

“Terrible service!!”

Written on: 15/06/2014 by wqGarcia352 (1 review written)

Sent phone over 1 month ago, got email to say original price needed to be reduced due to scratches ( the phone had no scratches as it has always been in a case ), however I agreed price and was told that payment would be made within 48 hours. No payment arrived so called them after waiting 10 days and was told that I would be paid the following day - that was 3 weeks ago!! Still no money! They do not reply to emails and now there is no answer when I call, i just get a mumbled message about a… Read Full Review

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★☆☆☆☆

“DO NOT USE”

Written on: 12/06/2014 by Crusher66 (2 reviews written)

Recycled 4 phones in Apr. Got email confirmation of price,told money would be paid once I'd agreed to price offered. Despite chasing I've still not recieved a penny. Not the end of the world as not a large amount of money but you might have newer/better phones. Don't risk it!… Read Full Review

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★★★★☆

“Had their Courier collect my package of old mobile...”

Written on: 02/06/2014

Had their Courier collect my package of old mobile phones free of cost and secure. Reached them in 24 hours. Tested the goods and reduced the price. Paid within next 72 hours… Read Full Review

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★☆☆☆☆

“Absolutely horrendous ordeal!!! ”

Written on: 26/05/2014 by 217West (1 review written)

Don't send anything to this website! I sent my Samsung S3 off and they are claiming to not have received my phone! They continued to email me however when I sent them my proof of postage, they still (seven days later!) to reply to me. They have begun to ignore my emails about the situation. They give a false sense of security and a massive waste of time as they have robbed me of a phone and refusing to pay my £76!!… Read Full Review

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★★★★☆

“Good Service”

Written on: 23/05/2014 by A.GcC (1 review written)

Really good service I must say. Kept all the way informed throughout the process and got my check within a week of them receiving my goods and testing them… Read Full Review

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