Phone Recyclers Reviews - phonerecyclers.co.uk

★★☆☆☆
1.9 / 5
238
25% of users recommend this
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Phone Recyclers - phonerecyclers.co.uk

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Latest Reviews

★☆☆☆☆

“avoid at all costs”

Written on: 27/05/2016 by 446McClanahan (1 review written)

total rip off company said phone had scratches on it,it was in a case from new with screen protector on.so offered less money still haven't got it,no body answers the phone.they are liars and cheats… Read Full Review

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★☆☆☆☆

“shocking”

Written on: 26/05/2016 by ttocslem (1 review written)

Offered me less due to scratches, which was rubbish, and in fact, after 3 months and endless contact, I still have heard nothing. AVOID… Read Full Review

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★☆☆☆☆

“AVOID THIS COMPANY!!!!”

Written on: 26/05/2016 by Leslya365 (1 review written)

Sent my phone, they quoted me £30 less because of scratches and there was only one small scratch on my phone/took me a week to get in touch then they revised my offer to £10 less than what I wanted so I accepted. Now 3 weeks later still have no money from them. Sent them about 10 emails and goodness knows how many phone calls which won't get answered! Now going through trading standards!! Awful awful awful! Spoke to them successfully 3 times and on each occasion promised my money would be… Read Full Review

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★☆☆☆☆

“Appaling Company-avoid at all costs!!”

Written on: 23/05/2016 by Reesat78 (1 review written)

As previously noted in other reviews the actions taken by this company amount to a scandalous rip off. Promise you one price-say your phone is damaged-reduce the initial price. Fail to pay you the reduced money owed. Never answer emails. Phone constantly diverts to voicemail or recorded message asking you to use email. On one occasion when I did get through to voicemail, no action was taken nor contact made with me. They are either a totally incompetent company who cannot deal with customers… Read Full Review

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★☆☆☆☆

“Never Again”

Written on: 20/05/2016 by tpButcher270 (1 review written)

My experience is the same as many others. Sent four phones, one brand new, and all got prices knocked down due to 'scratches. One or two, maybe if they had used an electron microscope - but every one is a bit far fetched!! Worse though, is the fact that after many weeks I still have not been paid by this lot. I'm referring them to trading standards now - wish I'd never used them!!!… Read Full Review

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★★☆☆☆

“Avoid them”

Written on: 19/05/2016 by Brice273 (1 review written)

After emailing and constant nagging asking when I'll get my cheque.. I ended up emailing the couriers that they are using and trading standards and few days later I got my cheque...I sent off 5 phones that had hardly anything wrong with them and one brand new phone and all they gave me way £46.33 ... Never ever going to use this company again… Read Full Review

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★☆☆☆☆

“complete rip off”

Written on: 17/05/2016 by Maliyah207 (1 review written)

like pretty much everyone else i have seen or apoken to, this lot are just out to rip everyone off, they are not even worried about legal action cos you cannot get through to them?!!..lots of e-mails and calls..nothing, no payment for a bloody good phone, !!!...be warned please avoiid!!… Read Full Review

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★☆☆☆☆

“rubbish company”

Written on: 16/05/2016 by Roselyn1952 (1 review written)

I sent my phone of to them they have had it since last Monday still have,nt got my money it changed from 48.00 to 31.20 my phone was in great shape not a mark on it I will never use this campany ever and I think I would like to contact watch dog as well so plz don't use them at all there very bad and not trust worthy at all… Read Full Review

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★☆☆☆☆

“Avoid at ALL costs”

Written on: 14/05/2016 by Fletcher335 (1 review written)

All started really well and I sent my pristine condition Nexus 4 to them as they offered the best price. Wish I'd read the previous reviews! I had to send 2 e-mails to them asking why I had not been paid despite them receiving the parcel by tracked post on the 06th of April. After the first one they then said that my phone price was subject to a "Reduction in the quoted price was caused due to “Dents all over body” problem". How does one get "dents" all over a Gorilla glass case?!!!! They… Read Full Review

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★☆☆☆☆

“Unprofessional company ”

Written on: 13/05/2016

I had a load of new and old iPhones to sell and thought this company seemed reputable. Firstly we had the price renegotation with them telling me a brand new phone was scratched and damaged. Anyway we agreed a price on the basis payment was made within 48 hours.( 27 th April) today is the 10 th May and still no payment. They don't answer there phones or answer email. I was lucky enough to get through last week and they assured me payment would be made by Saturday. And guess what I am now… Read Full Review

Hazel30S's Comment

Written on: 13/05/2016

Shocking Company. Make up things wrong with phone such as scratches and dents and offer reduced price. Reply to these emails and then once you accept offer no communication!! Emails aren't answered. Phone is always engaged. If you do happen to get through they lie and tell you payment will be in by a certain time. It never comes. Asked for another number to call and was invalid. 3 weeks or took with constant emails and phone calls and Facebook messages. Finally got money yesterday...then Facebook message today to answer my mail!!
AVOID AT ALL COSTS.!!! TERRIBLE

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★☆☆☆☆

“do not usse this company”

Written on: 12/05/2016 by hugster47 (1 review written)

This company is a con..i sent my phone to them 3 weeks ago..it took over 2 weeks to get a response saying that a payment has been made..still no payment..they do not answer the phone..this company should be investigated and shut down… Read Full Review

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★☆☆☆☆

“They take your phone”

Written on: 11/05/2016 by FayeE (1 review written)

Confirmed receipt of my phone 12 days ago, still no cheque. They haven't responded to 5 emails, when I call them they let the phone ring for minutes then pickup they answer the call and disconnect you straight away. This has happened twice today at 9.30am and again at 9.45am, in between their line is constantly engaged. After reading many other reviews I realise they have taken my phone with no intention of paying for it. I've reported to citizens advice already, if you want to do the same… Read Full Review

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★☆☆☆☆

“Terrible company do not deal with them”

Written on: 10/05/2016 by WalterNolan64 (1 review written)

Sent my mobile phone to them three weeks ago after being told it was worth £35 they came back saying they would pay me only £22 as it had a dent on the case, in no way was there a dent to the case but I accepted the offer and expected to receive a payment into my bank account. Have not heard anything from them since I have sent three e-mails and had no reply to any of them, if I don't hear anything by this Friday will report them to Birmingham Trading Standards… Read Full Review

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★☆☆☆☆

“waiting ”

Written on: 09/05/2016 by Brody312 (1 review written)

Blimey I wish I had read these reviews before I discovered 'phone recyclers', no phones, no money!!! Sent emails, no reply...wasting my time calling too by the sounds of it! Reporting to Tv watchdog! Angry parent!… Read Full Review

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★☆☆☆☆

“Phone Recyclers . Fast and efficient . NOT AT ALL.”

Written on: 06/05/2016 by Pakorajoe (1 review written)

Entered an agreement on 21st APRIL for a payment of £127 for a Samsung Galaxy S5. I got the original E-mail of confirmation and absolutely nothing since. They haven't replied to multiple E-mails and on 3 occasions have answered the phone after an average 6 minute ringing tone. After finally speaking to someone i was offered a reduced amount of £110 for some 'technical problems'. The phone was in excellent condition but i accepted anyway just to try and expedite proceedings. On each occasion I… Read Full Review

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★☆☆☆☆

“Do not ever use - bunch of conmen. Amazing how many...”

Written on: 06/05/2016 by Wendyd477 (1 review written)

Do not ever use - bunch of conmen. Amazing how many phones they do not seem to receive after people send them in. Post office say my phone was delivered to them but of course they claim they did not receive it. They should be closed down and prevented from trading - under no circumstances have any dealings with the who runs this so called 'company'-… Read Full Review

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★☆☆☆☆

“AWFUL COMPANY”

Written on: 05/05/2016 by AprilFerguson (1 review written)

I used these as it was through topcashback and thought that they'd be a reputable company - foolish me for not reading reviews first. Same issues a everyone else. had an email to say they hadn't had my phone eventhough I had a royal mail signature. they then sent me an email on 16th April to say they'd pay me. nothing to date. called yesterday and managed to get a time when they weren't busy and was told it'd be in my account that day. its now the day after and still nothing. been trying for an… Read Full Review

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★☆☆☆☆

“DO NOT USE”

Written on: 04/05/2016 by Jose225 (1 review written)

ITs been over a month now and nothing... I received an email saying they received my phones and would get paid in 24 hours... a month on and I cant get in touch with them - its always busy - no one replies to emails... I think I have lost my phones and money! NEVER AGAIN!… Read Full Review

Fayee's Comment

Written on: 11/05/2016

Same happened to me, I wish I'd dome my research before sending them my phone. They don't reply to mails and even when their phone line is not busy they let the phone ring for minutes then disconnect the call!

I have reported to UK action Fraud and BBC watchdog.

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★☆☆☆☆

“Well I sent 2 iPhones like new condition, I had emails...”

Written on: 04/05/2016 by Abernathyei385 (1 review written)

Well I sent 2 iPhones like new condition, I had emails saying they were damaged and all sorts of problems were wrong. I was offered a lower price for the handsets and declined. I phone over 200 times and Hardley got any answer. Spoke to same women and she never had record of me ringing. I told them I wanted phones back was told 14days they never came. I phoned up again after a big row with the silly women and was told 3 days again they never Came again and wouldn't answer the phone. So I did… Read Full Review

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★☆☆☆☆

“Not happy”

Written on: 02/05/2016

Sent 5 phones special delivery have received signature company saying not received them and still sending emails asking me to send them wish I had seen this website before I sent them… Read Full Review

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