Phone Recyclers Reviews - phonerecyclers.co.uk

★★☆☆☆
2.0 / 5
355
26% of users recommend this
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Phone Recyclers - phonerecyclers.co.uk

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Latest Reviews

★☆☆☆☆

“Very very bad service”

Written on: 12/01/2017 by xtRodgers1990 (1 review written)

I am still waiting for my money from November 2016. Impossible to get hold off on the phone… Read Full Review

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★☆☆☆☆

“Don't give up ”

Written on: 11/01/2017 by Sitaylor (1 review written)

I had a similar experience can't get through on the phone. Don't reply to emails. However I did a bit of research and got his name and another number. Rang him and told him that if he doesn't pay the money now while I was on the phone I will be going to his property the next day. He paid wirelessly straight away. If you require any information I will pass on what I know. Don't let them get away with your phone … Read Full Review

Mikes501's Response to Sitaylor's Review

Written on: 13/01/2017

Hello, How do I get these details? In the same position as you.

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Little_Lea's Response to Sitaylor's Review

Written on: 14/01/2017

Hi, also in the same boat... would love an alternative number to contact them on.

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★☆☆☆☆

“bad customer service”

Written on: 10/01/2017 by Eliannak271 (1 review written)

Very bad company, still awaiting on payment, Would not recommend this to anyone. Poor customer service… Read Full Review

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★☆☆☆☆

“dont touch them”

Written on: 10/01/2017 by Livia142 (1 review written)

they don't pay at all.i will be visiting them this week,as I am a courier and I will be going past there. How can they still be allowed to operate is beyond me… Read Full Review

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★☆☆☆☆

“bad company”

Written on: 07/01/2017 by CarleeHardy392 (1 review written)

This company is awfull, they take your phone promise you the money then don't pay, please don't ever use this company… Read Full Review

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★☆☆☆☆

“DO NOT USE!!! As others have said, I got offered less...”

Written on: 05/01/2017 by Zaina468 (1 review written)

DO NOT USE!!! As others have said, I got offered less than my original quote, still not received payment 5 weeks later! They haven't replied to any my emails. Eventually got through to an advisor after weeks of calls, they said I'd have payment by end of the day. Still not got a penny! Do not use, I wish I'd have thrown my phone in a river rather than give it to them… Read Full Review

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★☆☆☆☆

“Not What It Says On The Tin”

Written on: 30/12/2016 by Philmac48 (1 review written)

Agreed a price for my HTC One phone on 25 Nov 16. Was told in email that payment would be with me shortly! In spite of many emails enquiring about the delay and futile phone calls where 'All our operators are busy helping other customers' (what does that tell you?) I have yet to receive my payment. I have contacted BBC Watchdog since they did a very negative feature on them on 23 Nov. From my experience a shocking company and what a reprehensible way to treat customers - not even the courtesy… Read Full Review

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★☆☆☆☆

“Bad Experience”

Written on: 29/12/2016 by Isabellat4 (1 review written)

I was given a quote for my phone which was in very good condition but after receiving it, Phone recyclers informed me it was worth a good deal less due to minor damage - a false appraisal. I was also told that the adjusted value of the phone would be transferred into my account within ten days which again transpired to be a false claim. After emailing customer support and being assured of a reply within 3 days I am still awaiting a response almost two weeks later. It was impossible to get… Read Full Review

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★☆☆☆☆

“DO NOT USE PHONE RECYCLERS”

Written on: 29/12/2016 by scarla (1 review written)

They are disgusting and I cannot believe their website hasn't been shut down. They quoted me £15 for my old blackberry, I sent my blackberry into them over three months ago. I received an email from Phone Recyclers at the start of November stating that my blackberry was worth £0. It doesn't have any scratches or dents. It is in working condition, as stated in the original order form. I did not lie on the form. I asked them to send me the phone back if they refused to pay me what is… Read Full Review

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★☆☆☆☆

“DO THIS TO GET YOUR MONEY”

Written on: 24/12/2016 by PerlaBond (1 review written)

Hi I never ever write in forums but this situation made me furious . i recieved my payment today and I believe if u take the same action I did, you will also receive your money. 29-Nov-16: 2 phones sent valued £89 3-Dec-16: They recieved the order and offer me £65 3-Dec-16: I accepted because you have to postage if getting your phones back. *please note one of my phones was an iPhone 5 16gb which music magpie would have paid £65! 3-Dec-16: order processed and awaiting money PROBLEMS No… Read Full Review

Ymasxatl's Comment

Written on: 29/12/2016

Are you using the phonerecyclers address to send the email??

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Abs777's Comment

Written on: 29/12/2016

The website has taken out most of the details. Including the name and address of the owner.

But yes that is the email address. You can google the address of the owner.

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Abs777's Comment

Written on: 15/01/2017

I've replied to everyone and hopefully the website allowed me to share my contact details. If not I will need to find another way to share the information. Suggestions welcome.

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Mikes501's Comment

Written on: 13/01/2017

Any chance you can pass on the details?

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Abs777's Comment

Written on: 15/01/2017

All my comments keep being censored.

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Billmcclean's Comment

Written on: 05/01/2017

I have had the exact same problem. if u could, can u leave the email address on this review

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Abs777's Comment

Written on: 15/01/2017

All my messages keep being censored. You can email me.

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Ewansen's Comment

Written on: 31/12/2016

Hello could you please give me the email you used to get in contact with the owner, I too am absolutely furious. Thank you.

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Abs777's Comment

Written on: 15/01/2017

Hi to all,
Seems as though all the information I actually provided has been censored. Feel free to contact directly email me.



Thanks

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★☆☆☆☆

“DO NOT USE”

Written on: 23/12/2016 by Minami (1 review written)

They do not pay!!! I have been waiting four weeks, have e-mailed them numerous times and they do not reply, phoned them five times and each time they promise to pay, still no money. I am taking them to the Small Claims Court and would not recommend them to anyone… Read Full Review

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★☆☆☆☆

“Do not use”

Written on: 22/12/2016 by 390Smart (1 review written)

They are not emailing me back after telling me me phone was broke which it was fine when I sent it, offered me £17 for practically a brand new phone , have not heard anything back, do not send your phone to phone recyclers in Birmingham… Read Full Review

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★☆☆☆☆

“No Payments Made”

Written on: 21/12/2016 by gmBowen276 (1 review written)

Firm Not to be trusted, waited for payment Nothing and No mobile... Should some form of protection against firms like this one.. Trading Standards… Read Full Review

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★☆☆☆☆

“DON'T USE THIS COMPANY!!!!!”

Written on: 21/12/2016 by ZainDuffy (1 review written)

Absolute joke of a company. I received an email on 29th November telling me I would receive my payment within 10 days. No payment. Rang them on 16th December (finally got through after 28 attempts) and was told the money would be in my account by the end of the day. Guess what??? NO MONEY. Now I can't get them to answer the phone or reply to the 9 emails I've sent them. WHAT A RIP OFF!!!!!!!!… Read Full Review

Lisav32's Comment

Written on: 22/12/2016

Did u get anything or is there a way to report theme I've just sent a iPhone se 212.50 they offering accepted but not answering my emails :(

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Ewansen's Comment

Written on: 31/12/2016

Hello. Would you be able to send me the email you used to get in contact with the owner, I too am furious at this service. Thanks

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Lisav32's Comment

Written on: 22/12/2016

Did u get anything or is there a way to report theme I've just sent a iPhone se 212.50 they offering accepted but not answering my emails :(

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★☆☆☆☆

“Non payment of phone”

Written on: 20/12/2016 by Milest279 (1 review written)

Phone recyclers do exactly that, recycle your phone. Only problem is they don't pay up. They've had my phone for more than a month and have certainly made money from it yet still haven't paid me for it. I will not recommend anyone to use your services. Lack of communication even after I've emailed you a number of times… Read Full Review

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★☆☆☆☆

“They received 2 mobile's from me mid November , I...”

Written on: 19/12/2016 by Kmac4 (1 review written)

They received 2 mobile's from me mid November , I accepted the marked down price as I couldn't be bothered with the hassle of getting them returned then sent off to somewhere else . 6 emails later and no response and umpteen calls to their 0121 which always plays the message customer services are too busy at the moment to take your call please use email .A complete joke . Stay away avoid this mob… Read Full Review

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★☆☆☆☆

“Terrible company . Do not use them.”

Written on: 19/12/2016

Was impressed with the fact they paid for the postage and had a courier picked it up and the parcel could be tracked. IT ENDS THERE No payment after the 10 days they stated. I phoned and after a lot of re- dialing I eventually got to speak to a person in customer services. ( Just let the phone ring they will answer it seems this is there version of a phone queue) I was told the payment would reach my account that day. It was not. I phoned a further 5 times over a fortnight with no success… Read Full Review

Babysimo's Comment

Written on: 05/01/2017

Hi do you have the phone number that you used, they have been saying the payment will be in my account now for weeks and still no payment.

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Babysimo's Comment

Written on: 05/01/2017

Hi do you have the phone number that you used, they have been saying the payment will be in my account now for weeks and still no payment.

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Babysimo's Comment

Written on: 05/01/2017

Hi do you have the phone number that you used, they have been saying the payment will be in my account now for weeks and still no payment.

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Golfmags's Comment

Written on: 05/01/2017

Hi I put the phone number in my original review but it was removed before being published.

If you search SA Corporation Birmingham you should get a search that gives a map and website, The phone number is on here. Dont give up it took me a while to find it.
Hope this helps.

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Mikes501's Comment

Written on: 13/01/2017

Hi, It looks like it has been removed, is there any way for you to pass it on?

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★★★★★

“I've had a very good experience with Phone Recyclers....”

Written on: 19/12/2016 by Drewq230 (1 review written)

I've had a very good experience with Phone Recyclers. Best price offered and paid online within 5 days of sending the phone. Happy with it :)… Read Full Review

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★☆☆☆☆

“PLEASE DO NOT USE THIS COMPANY!!!”

Written on: 17/12/2016

PLEASE PLEASE PLEASE AVOID THESE PEOPLE, I ONLY GAVE 1 STAR BECAUSE NO OPTION FOR 0 They will take your phone and fabricate damage and scratches to offer you a much lower amount than first offered. (Watch the video on Watchdog). You can't get in touch with them via email, phone, Facebook etc. They've had my phone 5 weeks now and won't send it back after refusing there low offer. I have no idea where I stand now as they won't respond to anything.. This company needs to be stopped from trading as… Read Full Review

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★☆☆☆☆

“Please don't send anything to this company they don't...”

Written on: 17/12/2016 by Eileen170 (1 review written)

Please don't send anything to this company they don't send you the money or the items back. Police need to look into this  company, It's been on watch dog once… Read Full Review

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