Phone Recyclers Reviews - phonerecyclers.co.uk

★★☆☆☆
1.9 / 5
268
25% of users recommend this
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Phone Recyclers - phonerecyclers.co.uk

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Latest Reviews

★★★★★

“very good”

Written on: 27/07/2016 by Kaiyal188 (1 review written)

sent phone off got told how much I will receive which went in my bank within ten days really pleased thanks… Read Full Review

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★☆☆☆☆

“RUBBISH”

Written on: 25/07/2016 by Lawrence421 (1 review written)

TERRIBLE COMPANY SAID A PAYMENT WOULD BE IN MY ACCOUNT WITHIN TEN DAYS NOTHING WENT IN SENT EMAILS AND TRIED TO PHONE WITH NO CONTACT READING REVIEWS SEEMS A LOT ARE HAVING THE SAME PROBLEM DON`T USE ITS A SHAME I HAVE TO GIVE ONE STAR THEY DON`T DESERVE ANY… Read Full Review

Nd2016's Comment

Written on: 25/07/2016

Hi,

Did you get your phone back? They have had my phone for 6 weeks now.

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★☆☆☆☆

“very disappointed”

Written on: 25/07/2016 by Cox119 (1 review written)

Not received money for phone after three weeks.emailed twice but not received a reply. Good service to begin with. … Read Full Review

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★★★★★

“HAPPY! :)”

Written on: 21/07/2016

Surprisingly the payment was in my account the next day my order was processed. Really happy with the fast turnaround time… Read Full Review

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★☆☆☆☆

“AWFUL! AVOID!!!!”

Written on: 16/07/2016 by Jennymic (1 review written)

I naively sent 3 used iPhones to this company over 3 weeks ago and I have heard nothing since. They do not answer calls or emails. Terribly unprofessional....not to be trusted. In hindsight had I read their customer reviews I'd have avoided them like the plague!… Read Full Review

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★☆☆☆☆

“The most disgusting company ever!”

Written on: 13/07/2016 by Ryan404 (1 review written)

I sent my iphone to phone recyclers a month ago as they offered the best price for my iphone. All I can say is I wish I'd read the reviews before using them. THIS COMPANY IS NOT REAL! I used tracked delivery and Royal Mail confirmed that my phone was delivered, yet I have received 8 of exactly the same emails from Phone Recyclers stating that they have not yet received my phone. I have sent them numerous emails, which have been ignored and as for their 'helpline' that is the biggest joke of it… Read Full Review

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★☆☆☆☆

“The Worst Dishonest Company Ever”

Written on: 10/07/2016 by PhilKent (1 review written)

They offered the best price for my broken iPhone so I sent it off, but once received they halved the offer. The only explanation was a list of possible reasons as to why it was reduced, no one of which actually applied. Knowing it would be hard to get the phone back I reluctantly accept the offer. I then got an email saying thank you for accepting the offer of £0!!!!! I emailed saying I never accepted a £0 price and please send the phone back but I didn't get any kind of response and… Read Full Review

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★☆☆☆☆

“DISGUSTING COMPANY!!!!!!!”

Written on: 10/07/2016 by Joannesykes (1 review written)

Sent my phone off and was offered £80 said cheque would be 48 hrs!! Not heard a thing since, not answering my emails but i sent one from a different email address asking abt price of a phone i was selling and low and behold they enailed back within 2 hrs!! Do not use this disgusting company. I'm now going through trading standards and the courier service they use, i will get my money or at the very least the phone back!!… Read Full Review

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★☆☆☆☆

“Absolutely Shocking - AVOID ”

Written on: 09/07/2016 by helenhales-owen (1 review written)

Contacted and returned iPad and iPhone. Constant calls until received - email confirming money to go in account in 3 days - 3 June. Now 9 July and no money received. Numerous emails sent with no response. Numerous calls made always automated answer with no-one available as busy and reverted back to web site. Round and round in circles - STAY AWAY… Read Full Review

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★☆☆☆☆

“Stay well clear”

Written on: 09/07/2016 by Delaney105 (1 review written)

Sent my phone away and got called 5 times asking if I'm going through with sending my phone to them. I told them continuously that I've sent it by UPS. It has now been nearly two weeks and I've not heard anything, plus I cant get through to an adviser as the voice recording explains that they don't have any, plus they don't reply to my emails. So now I have no phone and no cash. Stay well clear… Read Full Review

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★☆☆☆☆

“Only wish I had read reviews first.”

Written on: 08/07/2016 by Sanchezkj1992 (1 review written)

Having read reviews fall onto all the categories mentioned. Fortunately only a cheap Nokia phone but scratches found on a phone that I fitted a screen protector and case to before leaving shop. Decided to accept price on 26th May and still no payment. Tried numerous phone calls and e mas no response from either. Only wish I had read these reviews first. Utter rip odd bordering on criminal. Trading standards need to be taking action… Read Full Review

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★☆☆☆☆

“I was sent a decreased offer on bogust faults which I...”

Written on: 08/07/2016 by 79Beck (1 review written)

I was sent a decreased offer on bogust faults which I couldn't be bothered to argue. Ten days later despite threatening to report them and obtaining goods via deception I still don't have my money!! No reply to emails. Thorouughly annoyed!… Read Full Review

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★☆☆☆☆

“Don't use you have been warned. Warned. Warned....”

Written on: 08/07/2016 by hoBarnes60 (1 review written)

Don't use you have been warned. Warned. Warned. Warned. Warned… Read Full Review

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★☆☆☆☆

“TERRIBLE, BAD CUSTOMER SERVICE, NO MONEY YET, DO NOT USE! ”

Written on: 05/07/2016 by Kad89 (1 review written)

Received my reduced offer for my phone from £95 to £68 even though the phone was brand new and all that had been done was the cellophane was taken off! However accepted the offer as I new was going to be more effort to get the phone back or argue the case. The offer was accepted on the 21/06/16 and states on the email "Your payment will be processed shortly via Bank Transfer to the account no..." but im still waiting! Ive been ringing every day from the 23rd and selecting option 4 (customer… Read Full Review

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★☆☆☆☆

“Discusting ”

Written on: 03/07/2016 by Lukep4 (1 review written)

Absolutely discusting company Don't receive your money Still waiting after 2 months… Read Full Review

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★☆☆☆☆

“Do not use”

Written on: 02/07/2016

I decided to use phone recyclers as they where offering me the highest price - I should have seen this as suspicious. They offered me a little under the initial offer, however it was still more than the other companies were offering. It has now been a month and a half and numerous calls and emails and no money. They hardly ever answer the phone and don't respond to emails, I have been promised the money will be in my account by the end of that day on two occasions. I wish I read the reviews… Read Full Review

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★☆☆☆☆

“Rip off merchants”

Written on: 29/06/2016 by DonteStiles (1 review written)

I came across phone recyclers via a price comparison site, and as they offered the best price for my phone I went with them. The phone I was selling was less than 6 months old and had been in a case with screen protector from day 1. After receiving the phone they emailed me to say they couldn't offer the original amount as the phone was covered in deep scratches! As I was in need of the cash and didn't have to to mess about with getting it back and finding someone else I begrudgingly accepted… Read Full Review

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★★★★☆

“phonerecyclers.co.uk”

Written on: 22/06/2016 by Russell436 (1 review written)

Too much to cut prices after receiving the item. But generally it is ok at the moment… Read Full Review

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★★★★★

“No issues whatsoever was very easy and quick to do...”

Written on: 18/06/2016 by mashreq1 (1 review written)

No issues whatsoever was very easy and quick to do from start to finish… Read Full Review

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★☆☆☆☆

“DO NOT USE THIS COMPANY !!!!”

Written on: 18/06/2016 by mandywhyte (1 review written)

Was told my Samsung S5 was worth £80 then I received email to say it was only worth £40 due to defects which there where none, I am still awaiting payment from 9th June - DO NOT USE THIS COMPANY !!!! … Read Full Review

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