Phone Recyclers Reviews - phonerecyclers.co.uk

★★☆☆☆
2.0 / 5
326
28% of users recommend this
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Latest Reviews

★☆☆☆☆

“Phone Recyclers ”

Written on: 26/11/2016

It all looks so great. Two birds with one stone you get rid of your old smartphone and "also participating in environmentally sustainable recycling practices." It all goes smoothly you log your phone they give you a "quote" subject obviously to getting and checking your handset. But it's convenient - all online if you want it. Free to send off your handset or even have it picked up by a courier. And that is where the positives end. Almost "immediately" I got an email back saying due to screen… Read Full Review

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★☆☆☆☆

“Complete Rubbish”

Written on: 25/11/2016 by Hope235 (1 review written)

Avoid this company like the plague. they will rip you off and once they have your device will put up the shutters and avoid you. Complete Rip Off… Read Full Review

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★☆☆☆☆

“payment”

Written on: 24/11/2016 by Barkernu102 (1 review written)

On the 2/11/16 I sent to I phones to them on the 4/11/16 we received the email and offer price which we accepted we waited the 10days which was last Thursday to be told the money would be in my account between 3-6 that day come 6 there was no payment there talk continued till Monday 21/11/16 were I was quite nasty on the phone I told them they had till 1 clock that day to get a payment into my account or the phones were getting reported stolen come 1.20 the payment was in my account… Read Full Review

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★☆☆☆☆

“Uncommunicative people who don't believe in paying up”

Written on: 23/11/2016 by BigChief68 (1 review written)

If you find yourself in the position of having some old tech kicking around and decide you want to do something with it I have a number of suggestions for you. Take it to the top of a tall building and throw it off, place it on a road and allow a tractor to run over it, throw it down a drain after Storm Angus has lashed down for a couple of days or just take a hammer to it and smash it to pieces. All these solutions are far less painful than dealing with Phone Recyclers. These jokers will offer… Read Full Review

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★☆☆☆☆

“Don't use this site!”

Written on: 23/11/2016 by furiousinessex (1 review written)

I sent this company two mobile phones. They reduced the initial offer for both phones, even though one was perfect. I received the money for the cheaper phone straight away but I still haven't received anything for the second, more valuable phone. They ignore your emails and it's virtually impossible to ring them. This company is a total rip off!… Read Full Review

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★☆☆☆☆

“Non payment of promised offer”

Written on: 23/11/2016 by Eleanor269 (1 review written)

DO NOT USE THIS COMPANY !!! We accepted this company's offer which was more than any other web site offer and proceeded to send 2 iphones to them. We had an email saying than they received our phones but one was damaged and consequently a reduced offer was made for a price, they would return the phone to us. We accepted the offer knowing that there was no damage to the phones and waited the 10 working days for that remittance was promised but no money was forthcoming. When we phoned the office… Read Full Review

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★☆☆☆☆

“No Money Sent - 1 star because you can't give zero.”

Written on: 21/11/2016 by Charlysdad (1 review written)

Sent phone on 28 October, post office confirms that they received it on 30 October. Since then numerous messages and e-mails have had no effect. On Saturday they told me that the money would be with me that day, now Monday and nothing. I am going to report my phone as stolen to the police, see if that hurries them up. This seems to be a recurring theme with this company… Read Full Review

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★☆☆☆☆

“Dreadful company”

Written on: 17/11/2016 by tigerspirit16 (2 reviews written)

I sent my HTC to this company on 24th October and they received it on 26th October. They offered me via email half the original amount saying there was a problem with the LED. There wasn't anything wrong with the phone when I sent it to them. After, eventually getting through to the company I told them I would not accept the offer and that I wanted my phone back. The representative then made another offer which I reluctantly agreed to save what I thought would be the hassle of the phone… Read Full Review

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★☆☆☆☆

“ do not use this company”

Written on: 17/11/2016 by McGraw390 (1 review written)

been weeks now no payment DO NOT USE THIS COMPANY we are now out of pocket and two galaxy 4 phones light can not get any answer to phone calls or email… Read Full Review

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★☆☆☆☆

“Don't trust!”

Written on: 17/11/2016 by Abdielk352 (1 review written)

They never paid me for the iPad I posted to them. They are also impossible to reach as no one ever picks up on the phone number that is advertised, they ignore your emails & delete your comments from their facebook page. Total sham - don't ever recycle any technology with them!… Read Full Review

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★☆☆☆☆

“Shocked that I got paid in the end- avoid!!!”

Written on: 14/11/2016 by Machaxby (1 review written)

I sent my iPhone in and received an email on 21/10/16 offering me a reduced price due to a slight fault- I rang the company and my call was answered straight away and the chap was very helpful- I accepted the offer and was told the money would be in my account in 10 days. About 10 days later I had not been paid and emailed the company asking why. I received an email back the next day apologising for the delay (no explanation) however 2 further emails later and now on 8/11/16 I have not… Read Full Review

Tigerspirit's Response to Machaxby's Review

Written on: 16/11/2016

I am going through exactly the same process with them. I am still awaiting payment (16th November) even though they received my order on 24th October. Also, they did the same to me. Slight fault, lower price offered which I agreed to but still no payment. I too am considering contacting Birmingham Police to report fraud.

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★☆☆☆☆

“I sent my Iphone 6 six weeks ago. I accepted the offer...”

Written on: 09/11/2016 by uaPhillips61 (1 review written)

I sent my Iphone 6 six weeks ago. I accepted the offer even when the price was slightly lower because of a "mark on the camera" it did not have. I was just fed up of dealing with them and I finally decided to accept it via phone call on the 07th of October. They told me I was going to get paid in the next 24h. Then I received a confirmation email right after that saying: "Your payment will be processed within 10 days via Bank Transfer" Today, 7th of November and I am still waiting for my… Read Full Review

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★☆☆☆☆

“Don't use them”

Written on: 08/11/2016 by 499Daley (1 review written)

I have still not had payment and it's been 1 mouth they don't respond to my emails and when you call them they talk rubbish… Read Full Review

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★★☆☆☆

“No money received”

Written on: 28/10/2016 by EzraBallard (1 review written)

Price was agreed over a week ago (this price was lower than advertised/quoted). Told payment would be proceseed once agreed. Chased last week by email as still no payment has been received or now any email correspondence… Read Full Review

Aclj's Comment

Written on: 31/10/2016

Many of us have reported them to Trading Standards and Watchdog. I have been waiting since 7th October and every time I call Phone Recyclers, I am told the money has been processed. They are liars and none of us will get our money. . Report them.

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Andyjstew's Comment

Written on: 02/11/2016

I have raised a small claim against the company in my county court, once found in my favour i still do not expect to receive any money so i will then escalate to the high court which will then instruct bailiffs to attend the business premises and retrieve my goods or my money.

i advise to do the same!

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★☆☆☆☆

“AVOID”

Written on: 27/10/2016 by andyjstew (2 reviews written)

Don't even consider using this company. Waited over 2 weeks to get £12.50 for an old device. Sent in a few other devices and the played the old "scratched + dented" trick to offer me a reduced amount, absolute c.o.n artists this lot, i would avoid at all costs, use a different company! 8 days in to waiting for my second payment also! STAY AWAY AT ALL COSTS!… Read Full Review

Aclj's Response to andyjstew's Review

Written on: 31/10/2016

Many of us have reported them to Trading Standards and Watchdog. I have been waiting since 7th October and every time I call Phone Recyclers, I am told the money has been processed. They are liars and none of us will get our money. . Report them

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Andyjstew's reply to Aclj's Comment

Written on: 02/11/2016

I have raised a small claim against the company in my county court, once found in my favour i still do not expect to receive any money so i will then escalate to the high court which will then instruct bailiffs to attend the business premises and retrieve my goods or my money.

i advise to do the same!

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★★★★★

“Great service”

Written on: 21/10/2016 by Bolu11 (1 review written)

Great service, with very good price. Trustworthy site… Read Full Review

Tigerspirit16's Response to Bolu11's Review

Written on: 17/11/2016

Don't know how you managed to have a good experience with this company. I and many others are still waiting for money weeks after sending in the equipment. I will never use this company again.

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★★★★★

“Recycle my phone”

Written on: 21/10/2016 by Aryan259 (1 review written)

Great fast service I would recommend. Posted phone and received the payment very quick… Read Full Review

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★☆☆☆☆

“AVOID PHONE recyclers at all costs!”

Written on: 19/10/2016 by dyson242000 (1 review written)

This company took my phone and then reduced the payment by £100. I would NEVER trust this company or use them. STEER CLEAR! They get you to send your phone with fake prices then offer considerably less and if you disagree with have to pay high postage for it to be returned. AVOID THESE COMPANIES! They are cheats and liars! I bought a Samsung Galaxy Edge for £720 and used it a week but did not get on with it. Phone recyclers offered me in the advert £375 and then AFTER they got my phone… Read Full Review

Aclj's Response to dyson242000's Review

Written on: 31/10/2016

Many of us have reported them to Trading Standards and Watchdog. I have been waiting since 7th October and every time I call Phone Recyclers, I am told the money has been processed. They are liars and none of us will get our money. . Report them

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★☆☆☆☆

“Some good advice!!! STEER CLEAR OF THIS COMPANY”

Written on: 16/10/2016

I found this company on the internet and they quoted a price of £205.00 for my used Samsung Galaxy Note 4. I sent my phone off and they came back offering £174.25, reduced due to scuffs on the body. In my opinion the phone was immaculate and had been in a case since the first day of ownership. I didn't agree with the assessment but I accepted the offer and placed the order on 3rd October 2016. It is now 16th October 2016 and I still await payment into my bank account. There terms and… Read Full Review

Aclj's Comment

Written on: 31/10/2016

Many of us have reported them to Trading Standards and Watchdog. I have been waiting since 7th October and every time I call Phone Recyclers, I am told the money has been processed. They are liars and none of us will get our money. . Report them

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★★★★★

“Prompt payment ”

Written on: 09/10/2016 by Sullivan135 (1 review written)

Quick payment received, would recommend them to anyone… Read Full Review

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