Phone Recyclers Reviews - phonerecyclers.co.uk

★★☆☆☆
2.1 / 5
191
30.4% of users recommend this
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Latest Reviews

★★★★★

“EXCELLENT!!”

Written on: 14/02/2016 by Kearneypk73 (1 review written)

It was a very simple procedure and an amazing service Phone Recyclers offered us. We just had to place an online order and got the reference number. I had to call them up to clear a few queries which were dealt very professionally and customer service was great. Next day I packaged up my phones and their courier ups came to collect. The same day parcel reached them and was processed the same day. The next week, cheque was at my doorstep :) I couldn't have asked for a better service… Read Full Review

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★★★★★

“Fantastic”

Written on: 09/02/2016 by RylandRobinson (1 review written)

Excellent Service all the way! Receive my money within 72 hours and that too the top price paid among all the companies. What more could you ask for?… Read Full Review

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★☆☆☆☆

“Avoid AVOID”

Written on: 09/02/2016 by Hartley268 (1 review written)

These people do not pay within 48 hours or even 48 days!!! They are shameful rip off merchants who need to be closed down and investigated and All the honest people they owe money too need repaying… Read Full Review

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★☆☆☆☆

“Danger do not use.”

Written on: 08/02/2016 by AmericaWarren (1 review written)

Under no circumstance should you use this company if I could give them a minus star I would . Valued my phone at £60 sent it of then sent me an email saying that just about everything was wrong with it and they would give me £10 for it ,or if was not satisfied they would send my phone back ,I emailed them that I was definitely not happy and to send my phone back. No reply so I phone them and they would send it back immediately ,two went by no phone phoned them and gave me a load of bull about… Read Full Review

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★★★★★

“:)”

Written on: 07/02/2016 by dave.16 (1 review written)

Very happy and pleased with the service. Would definitely recommend to family & friends. I was kept informed throughout the process via email. Very good communication with their staff who were very friendly and helped me out whenever I had a query. Received the money quickly as soon as I sent them my order and it got processed. Would use again myself too… Read Full Review

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★★★★★

“Pleasant”

Written on: 06/02/2016 by naqui87 (1 review written)

It was a pleasant experience dealing with Phone Recyclers. I just shipped off my phone and they did the rest. Had my Cheque delivered to me pretty quickly. I have to say it was a very quick process which took only less than a week from placing an order to receiving my payment. Will use again… Read Full Review

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★☆☆☆☆

“warning!! Read other reviews not just this one!!”

Written on: 05/02/2016 by Soz79 (1 review written)

Had to give them 1 but wouldnt give them anything. Sent phone with no hassle expecting to be offered £60. They received it and said it has scratches everywhere and faded back. It had been in a case for the whole time I had it and in excellent condition. I emailed them back advising I would not accept anything less than £60. They responded they would give me £54 due to it still being faded and scratched. After a further email they finally offered the whole £60. That was on the 27th Jan and… Read Full Review

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★★★★☆

“Good Experience”

Written on: 05/02/2016 by KysonHackett (1 review written)

Basically the offer for my phone was good but it did take some time to get payment to my bank account. Would use them again based on my experience and recommend them too… Read Full Review

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★★★★★

“Chose Phone Recyclers because of the price they were...”

Written on: 03/02/2016 by baidapar (1 review written)

Chose Phone Recyclers because of the price they were offering. It was the best price online as seen on a comparison website so placed an order with them. Received my free courier collection and sent off my phone. Had good communication with them. Three days later received money into my bank account… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COSTS”

Written on: 03/02/2016 by vxO'Hara59 (1 review written)

Another victim of this bunch of conmen - DO NOT USE THIS COMPANY and do not send your phone to them as they will claim they have not received it (like many other phones sent to them). A total rip-off… Read Full Review

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★☆☆☆☆

“DO NOT USE”

Written on: 31/01/2016 by ZoeStanton67 (1 review written)

I have just report this company to Trading Standards, please do not use this… Read Full Review

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★☆☆☆☆

“DO NOT SEND THEM ANYTHING ”

Written on: 29/01/2016 by fxMcFarland39 (1 review written)

You will not get your money or your item/s back so do yourself a favour and look elsewhere for trusted companies that do not intend to trick you!! Total rip off. Take heed!… Read Full Review

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★☆☆☆☆

“Appalling Service”

Written on: 27/01/2016

After being promised payment on 4 occasions still non received , non answering of emails and terrible servicing of answering the phone continuously rings wished I had read reviews before I sent my phone never again, have complained to trading standards… Read Full Review

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★☆☆☆☆

“avoid at all costs ”

Written on: 27/01/2016 by apw171 (1 review written)

I made the mistake of being tempted by the higher offer for my Motorola phone than all of the other more well known sites offered. So I was offered £35. The phone didn't have single scratch on it anywhere and was fully working. I the received an email saying due to extensive scratches etc the offer was now £29:75. If you check this and other review sites you will see this is a common ploy. I accepted as I couldn't be bothered with the hassle. I then had to email several times to chase them up… Read Full Review

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★☆☆☆☆

“Liars”

Written on: 25/01/2016 by Geofbill (1 review written)

Sent my mobile to them as their website says "With over 15 years experience in the recycling industry, we have extensive IT expertise and specialise in electronics gadgets recycling with a friendly and efficient service." They offered me £12. On 4th January they confirmed receipt. O 7th they emailed :- • Screen Scratch all over screen • Scratches All Over Body • Back Cover Scratches reducing the value to £10-20. On the 8th I emailed "Dear Phone Recyclers, What complete… Read Full Review

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★☆☆☆☆

“Mobile Telephone”

Written on: 23/01/2016

I sent my mobile to this company on 2nd December 2015. After emailing them and trying to ring them every day, the telephone number supplied on their website is permanently engaged ( so I am assuming it is a fake number)! I have emailed them again today asking them to return my mobile. After lack of communication with this company I do not trust a cheque from them… Read Full Review

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★★★★☆

“ALL OK!”

Written on: 22/01/2016 by xhKearns158 (1 review written)

Had to chase them up for payment. Rest all the service was good… Read Full Review

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★☆☆☆☆

“No cash paid. Doesn't answer phone or emails”

Written on: 22/01/2016 by Simon911 (1 review written)

Phone sent...they dropped the price....now I can't get any answer on the phone - permanently engaged, and no reply to email. No cash paid...ripped off by the looks of it. Do not use them… Read Full Review

Simon911's Response to Simon911's Review

Written on: 22/01/2016

I have filed a Watchdog compaint now too. I would recommend everyone does.
Cheers.
Simon911

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Bubbles1961's reply to Simon911's Comment

Written on: 27/01/2016

Hi
how/where did you send to watchdog.....would love to join you

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Simon911's reply to Bubbles1961's Comment

Written on: 27/01/2016

It's under the "Send Us Your Story" part of the BBC Watchdog website. A long shot, but why not try!

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Simon911's Response to Simon911's Review

Written on: 09/02/2016

4 weeks later - I've been paid!

I suspect my emails to them about reporting it to Watchdog might have helped. Or maybe they read these reviews afterall?

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★★★★★

“Excellent Service”

Written on: 20/01/2016 by simon789 (1 review written)

I would surely recommend this service to anyone looking to recycle their mobile phones or other electronic items. The service was very good. I received my cheque in very good time and the price was top among all the recyclers. Thank you!… Read Full Review

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★☆☆☆☆

“Do not use this company if you want to chase payment”

Written on: 20/01/2016 by Joyce482 (1 review written)

I have been waiting since December 2015 for payment of my Galaxy phone. I have sent about 30 emails, phoned about 15 times. No reply to emails and actually spoke to somebody last week who promised my money would be put into my bank. Guess what no money. I am sorry I did not see any review about this company otherwise I would not have sent a really good phone to them. Avoid… Read Full Review

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