Phone Recyclers Reviews - phonerecyclers.co.uk

★★☆☆☆
2.0 / 5
30% of users recommend this
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Phone Recyclers - phonerecyclers.co.uk

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Latest Reviews

★☆☆☆☆

“DO NOT USE ”

Written on: 21/11/2014 by 143Tucker (1 review written)

Quote price on site to entice you to send your phone to them. Once they get it mysterious marks/scratches appear and they reduce the price. As I was busy I couldn't be bothered asking for the phone back so accepted the price. Had to phone them TWICE to chase up payment - be prepared to called 30-40 times and to let the phone ring for 3-4 before anyone answers you. They don't answer the phone by saying "Phone Recylers - they just say "hello" which I think is suspicious in itself. I don't… Read Full Review

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★☆☆☆☆

“AVOID”

Written on: 19/11/2014 by Banks164 (1 review written)

Found this site on a price comparison website. They offered me 46 pounds for a HTC 8X in pristine condition. After they received it the reduced that to 26 pounds because of 'deep scratches to the screen and a faded back cover. After a lot of wrangle and hours on the phone waiting for them to reply. I got the phone back less the charger. Phoned them today and they refuse to send it back. They say that is in their Terms and conditions, which I cannot find. Their parent company is SA… Read Full Review

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★☆☆☆☆

“AVOID”

Written on: 15/11/2014 by Webergj276 (1 review written)

Same story as others. Don't send them any phones. Waste of time… Read Full Review

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★☆☆☆☆

“These people are utterly despicable at first they...”

Written on: 09/11/2014 by tonydawson70 (1 review written)

These people are utterly despicable at first they denied receiving my phones until I pointed out I had a signature and proof of delivery then they told me the phones were in poor condition which was just an out right lie and offered me less art the moment I'm waiting for payment please don't use this site… Read Full Review

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★☆☆☆☆

“Phone recyclers Birmingham - CONMEN!”

Written on: 28/10/2014 by Karli414 (1 review written)

They offered £100 for my Samsung Galaxy phone in verygood condition. First response from them, my phone has 3 faults and they now offer me £50 for my phone. 2nd Email from them to me. They said my phone now has 4 FAULTS. They offer me the same £50. They telephone me, I disagree with faults supposedly found by them on my phone. I ended up receiving ONLY £60 for my phone, NOT the £100, they first offered. My phone left me in mint condition inside 2 padded envelopes. I received help from… Read Full Review

Cuba16's Comment

Written on: 04/11/2014


When challenged about why they had not sent the money for my phone, I was told they had not received it, when they were informed about the special post and the date and time my phone was signed for, then claimed there was no documentation inside to identify sender, a complete lie. Judging from other reviews this appears to be the norm. Have reported the matter to the West Midlands police, DO NOT USE UNDER ANY CIRCUMSTANCES

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★☆☆☆☆

“DO NOT USE”

Written on: 19/10/2014 by Caely56 (1 review written)

Two phones in top class condition were sent. Company at first emailed that I hadn't posted. Then, like many other unfortunate customers, they claimed scratches reduced the advertised value from £52 by £10. This was not true and I have photos to prove it. I've asked for my phones back - I wonder if they will arrive. DO NOT USE THIS COMPANY… Read Full Review

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★☆☆☆☆

“NO MONEY! NO PHONE!”

Written on: 30/09/2014 by Jacobs200 (1 review written)

sent my phone off 3 weeks ago,after 5 days had an email saying they had received it and they knocked off the £20 from the price.. i accepted this and then had an email saying i would be payed in 48hrs, i rang after 2 days and was told i would get the money that night. I rang again 10 days later and was told they would send the money that day and when i asked why i had not received the payment the man hung up. 3 weeks down the line and i have given up!… Read Full Review

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★☆☆☆☆

“Avoid at all cost”

Written on: 29/08/2014 by ewTilley245 (1 review written)

After reading theses reviews(should have done this prior to sending my phone,i know)Was told my phone had various scratches on front and back ,which it most certainly did not and I took pictures prior to sending to proof this.I am still awaiting payment ,and they have not replied to any of my emails.I will be taking this matter further… Read Full Review

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★☆☆☆☆

“Poor service and low prices”

Written on: 23/08/2014 by ReidHamilton (1 review written)

This is the second time I have used this company and from my two experiences I can say that I would never use this company again. Contrary to what their website says they do not make payment within a couple of days, with continual chasing endless phone calls and relentless efforts on my part I eventually got paid three weeks later. Every day I was told the payment would be made on that day but of course it never was i eventually received the payment after threatening to go to trading standards… Read Full Review

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★★☆☆☆

“Still wait on payment ”

Written on: 16/08/2014 by Norton998 (1 review written)

Now I wished I never used this site I posted my phone 11/08/2014 and they got it on wed 13th August I got told that apparently they hadn't received it but I know they did bec I track and traced on Royal Mail and it was signed by sayid now thur I got told that they were doing tests on phone and they will get Intouch to let me know when I will receive payment iv heard nothing why are they shut on Friday and sat and Sunday if I don't hear anything I will be contact again if no luck then I will… Read Full Review

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★★☆☆☆

“Not recommended. Avoid, there are way better around.”

Written on: 18/07/2014 by Darious (3 reviews written)

As others already stated before, the company will tease you with higher offer, then will write to you that there were "scratches all over the screen and back cover". Phone has been kept in a dedicated pouch at all times and the screen was "gorilla", so the only scratches existing must have been done by them. But I doubt there were any scratches at all. The point was to lower the offer and put it down below average. Today is the third day since the day they sent me an email in which they said… Read Full Review

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★★★★★

“Very Superb 5 Stars”

Written on: 18/07/2014 by 52Bentley (1 review written)

Very Helpful to make sure everything runs smoothly… Read Full Review

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★☆☆☆☆

“Do not use them”

Written on: 13/07/2014

This company is awful. They offered £130 and when they received it reduced it to £90 I called and was not happy with this so they offered me £97 then increased it to £100 then £110. I told them this was not acceptable, so the rude gentlemen put the phone down. After numerous times of trying to call back and they kept putting the phone down. I drove from Coventry to Birmingham to find know knew where this was company was based. We then found a shop with shutters half down. I finally got my… Read Full Review

Holid's Comment

Written on: 01/08/2014

Hi i hope you can help. Is the shop based where the website address states?

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Holidolipop's Comment

Written on: 01/08/2014

I hope you can help me. Is the shop based where the website address states?

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Holidolipop's Comment

Written on: 01/08/2014

Hi i hope you can help me please. Is the shop based where the website address states? Please help me. Thank you

Holly

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★☆☆☆☆

“AVOID...AVOID....AVOID”

Written on: 10/07/2014 by 262Dean (1 review written)

Sent of IPhone 4s in excellent condition, they sent email saying phone was in bad condition (scratches, dints etc) which was a total lie and were offering a reduced payment of £90 instead of £120. I asked for phone to be returned. After a week no phone returned and by now I was looking at the reviews with alarm.. Decided to phone and ask either reduced payment or phone returned ( at this point I decided either would be ok). After another week of phoning and being told by some idiot at end of… Read Full Review

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★☆☆☆☆

“STAY CLEAR”

Written on: 08/07/2014 by KeelyChurch66 (1 review written)

Sent off my Iphone 4s in immaculate condition, received an email saying it was covered in scratches which i knew was not the case. I accpeted the payment of £20 less than originally told anyway and chose payment via bank. This takes 48hours, its been 7 days, no money. sent 8 emails, no replys. Called the "customer service" number to be told, "we'll pay tomorrow". Still no payment, calling trading standards now… Read Full Review

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★☆☆☆☆

“AVOID LIKE THE PLAGUE”

Written on: 04/07/2014 by Erikak149 (1 review written)

Read the reviews below, says It all. Got told would be paid this week, now no one answers calls or texts. Total sham something needs done about this company… Read Full Review

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★☆☆☆☆

“Avoid at all costs”

Written on: 28/06/2014 by BransonButler (1 review written)

They received my tablet, claimed there was some damage which does not exist, now they are refusing to answer the phone or my emails. I have paid £25 to initiate a claim in the small claims court to get my payment… Read Full Review

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★☆☆☆☆

“DO NOT USE”

Written on: 26/06/2014 by dvMunoz243 (1 review written)

I sent them my Samsung galaxy and they responded to advise they would reduce the amount as it had bad scratches all over it, which was rubbish as it was in mint condition having always been in a case. Still fighting to get some money. No response to emails and on the rare occasions you get through on the phone, some idiot tells you that your cheque has been posted but won't tell you when. I have had them put the phone down on me several times. Am going to report to trading standards… Read Full Review

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★☆☆☆☆

“DO NOT TOUCH WITH A BARGE POLE!!!”

Written on: 25/06/2014

Sent phone once initial fee was agreed by email. When they received phone they advised that it was damaged and offered much lower. When I declined they upped it slightly, I still declined as nowhere near the first offer and demanded they send phone back. After a couple of days of not answering my emails I rang and asked where my phone was, the guy first said it was still with the technician then when pressed when I would receive my phone, he advised that they had lost it! So can imagine I was… Read Full Review

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★☆☆☆☆

“No money received. Suspect phone used to hack ID.”

Written on: 23/06/2014

Son's phone sent off, no money ever received. Worse, we forgot to clear the phone before sending, and my son's Facebook and other accounts had bogus postings suspiciously soon after phonerecyclers.co.uk received the phone. These guys look legitimate: the website looks fine, they email you to make you feel it's all running smoothly. We contacted them by email to complain about the hacking, and by phone to complain about the lack of payment -- and they respond politely and promise it will all… Read Full Review

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