Phone Recyclers Reviews - phonerecyclers.co.uk

★★☆☆☆
1.9 / 5
275
24% of users recommend this
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Phone Recyclers - phonerecyclers.co.uk

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Latest Reviews

★☆☆☆☆

“DO NOT USE THIS COMPANY EVER”

Written on: 24/08/2016

I sent my phone to this company a few weeks ago as they offered the best price ,big mistake, they told me it had deep scratches on the phone (complete lie) they offered me a lower price, told them to send my phone back which they didn't do. They rang me up and said he had my phone in his hand and offered me another price ,I said no send the phone back and he said he couldn't because it had been recycled. I told him that I wanted the original price sent to me so he said if I sent a copy of the… Read Full Review

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★☆☆☆☆

“Dodgy Company !!!”

Written on: 17/08/2016 by 488Roy (1 review written)

Wish l had checked the review site....l didn,t know there was one. These poor companies should be removed from circulation and expelled from the internet. Like all the other complaints, they took my phone, and have not send the money...WHAT THEY DO IS TAKE YOUR PHONE!… Read Full Review

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★☆☆☆☆

“Appalling. Read the reviews before recycling with them. ”

Written on: 12/08/2016 by KiannaPowell (1 review written)

Phone recycling service... Process started July 17, still waiting payment and reply to emails, August 12 2016. Getting evaluation and providing bank details was easy. (All going good so far) Then, the fun starts... All promises broken. They do not follow their own terms and conditions. Estimate is reduced for petty reasons. Postage costs not paid, as promised in initial email. Poor response to follow up emails. Impossible to speak to someone. Extremely unprofessional company… Read Full Review

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★☆☆☆☆

“DISSAPOINTED. ”

Written on: 02/08/2016 by Suzy76 (1 review written)

Feeling gutted this morning for my son. He smashed his phone screen the day before his birthday. So asked me as a birthday present to repair his phone. I said we will get a quote (being promised the most amount of money of phone recyclers, stating the phone is damaged) to sell the phone and put the money towards a new phone with his birthday money. I've had 2 emails saying they haven't recieved the phone yet I have proof of sending the phone via special delivery. I've emailed and rang and rang… Read Full Review

Arabburd's Response to Suzy76's Review

Written on: 16/08/2016

contact them via their facebook page - I did and after 4 months of waiting I received my funds today

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★☆☆☆☆

“Phone recyclers leave a lot to be desired”

Written on: 31/07/2016 by Phone2016 (1 review written)

I sent them a phone on the 18th July 2016 and had an email to say I was entitled to £25. I am still waiting for the money. I have sent emails to them and tried to ring their help number. We have no operatives available is the only answer I get which is frustrating. I will not be recommending Phone recyclers to anyone… Read Full Review

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★☆☆☆☆

“Avoid this company”

Written on: 29/07/2016

Like so many others I still await payment after accepting a (reduced) offer for an iPad and iPhone on 22 June. Despite many emails and attempted phone calls nothing happens. Now requested return of my items but doubt I will see them ever again! And certainly not the money they promised. It's simply online robbery… Read Full Review

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★☆☆☆☆

“shocking company!”

Written on: 29/07/2016 by kirst89 (1 review written)

was offered £87 for iPhone 5c which was the best price on the market. sent it off straight away, had an email 10 days later saying they were offering £65 instead of the original £87! they claimed it had scratches which was not true at all! this phone was very well looked after always had a screen protector and a case on and was sent off in pristine condition. we rang up and complained and wanted more details of these so called 'scratches'. they lied and said they were scratches you couldn't… Read Full Review

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★★★★★

“very good”

Written on: 27/07/2016 by Kaiyal188 (1 review written)

sent phone off got told how much I will receive which went in my bank within ten days really pleased thanks… Read Full Review

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★☆☆☆☆

“RUBBISH”

Written on: 25/07/2016 by Lawrence421 (1 review written)

TERRIBLE COMPANY SAID A PAYMENT WOULD BE IN MY ACCOUNT WITHIN TEN DAYS NOTHING WENT IN SENT EMAILS AND TRIED TO PHONE WITH NO CONTACT READING REVIEWS SEEMS A LOT ARE HAVING THE SAME PROBLEM DON`T USE ITS A SHAME I HAVE TO GIVE ONE STAR THEY DON`T DESERVE ANY… Read Full Review

Nd2016's Comment

Written on: 25/07/2016

Hi,

Did you get your phone back? They have had my phone for 6 weeks now.

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★☆☆☆☆

“very disappointed”

Written on: 25/07/2016 by Cox119 (1 review written)

Not received money for phone after three weeks.emailed twice but not received a reply. Good service to begin with. … Read Full Review

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★★★★★

“HAPPY! :)”

Written on: 21/07/2016

Surprisingly the payment was in my account the next day my order was processed. Really happy with the fast turnaround time… Read Full Review

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★☆☆☆☆

“AWFUL! AVOID!!!!”

Written on: 16/07/2016 by Jennymic (1 review written)

I naively sent 3 used iPhones to this company over 3 weeks ago and I have heard nothing since. They do not answer calls or emails. Terribly unprofessional....not to be trusted. In hindsight had I read their customer reviews I'd have avoided them like the plague!… Read Full Review

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★☆☆☆☆

“The most disgusting company ever!”

Written on: 13/07/2016 by Ryan404 (1 review written)

I sent my iphone to phone recyclers a month ago as they offered the best price for my iphone. All I can say is I wish I'd read the reviews before using them. THIS COMPANY IS NOT REAL! I used tracked delivery and Royal Mail confirmed that my phone was delivered, yet I have received 8 of exactly the same emails from Phone Recyclers stating that they have not yet received my phone. I have sent them numerous emails, which have been ignored and as for their 'helpline' that is the biggest joke of it… Read Full Review

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★☆☆☆☆

“The Worst Dishonest Company Ever”

Written on: 10/07/2016 by PhilKent (1 review written)

They offered the best price for my broken iPhone so I sent it off, but once received they halved the offer. The only explanation was a list of possible reasons as to why it was reduced, no one of which actually applied. Knowing it would be hard to get the phone back I reluctantly accept the offer. I then got an email saying thank you for accepting the offer of £0!!!!! I emailed saying I never accepted a £0 price and please send the phone back but I didn't get any kind of response and… Read Full Review

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★☆☆☆☆

“DISGUSTING COMPANY!!!!!!!”

Written on: 10/07/2016 by Joannesykes (1 review written)

Sent my phone off and was offered £80 said cheque would be 48 hrs!! Not heard a thing since, not answering my emails but i sent one from a different email address asking abt price of a phone i was selling and low and behold they enailed back within 2 hrs!! Do not use this disgusting company. I'm now going through trading standards and the courier service they use, i will get my money or at the very least the phone back!!… Read Full Review

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★☆☆☆☆

“Absolutely Shocking - AVOID ”

Written on: 09/07/2016 by helenhales-owen (1 review written)

Contacted and returned iPad and iPhone. Constant calls until received - email confirming money to go in account in 3 days - 3 June. Now 9 July and no money received. Numerous emails sent with no response. Numerous calls made always automated answer with no-one available as busy and reverted back to web site. Round and round in circles - STAY AWAY… Read Full Review

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★☆☆☆☆

“Stay well clear”

Written on: 09/07/2016 by Delaney105 (1 review written)

Sent my phone away and got called 5 times asking if I'm going through with sending my phone to them. I told them continuously that I've sent it by UPS. It has now been nearly two weeks and I've not heard anything, plus I cant get through to an adviser as the voice recording explains that they don't have any, plus they don't reply to my emails. So now I have no phone and no cash. Stay well clear… Read Full Review

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★☆☆☆☆

“Only wish I had read reviews first.”

Written on: 08/07/2016 by Sanchezkj1992 (1 review written)

Having read reviews fall onto all the categories mentioned. Fortunately only a cheap Nokia phone but scratches found on a phone that I fitted a screen protector and case to before leaving shop. Decided to accept price on 26th May and still no payment. Tried numerous phone calls and e mas no response from either. Only wish I had read these reviews first. Utter rip odd bordering on criminal. Trading standards need to be taking action… Read Full Review

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★☆☆☆☆

“I was sent a decreased offer on bogust faults which I...”

Written on: 08/07/2016 by 79Beck (1 review written)

I was sent a decreased offer on bogust faults which I couldn't be bothered to argue. Ten days later despite threatening to report them and obtaining goods via deception I still don't have my money!! No reply to emails. Thorouughly annoyed!… Read Full Review

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★☆☆☆☆

“Don't use you have been warned. Warned. Warned....”

Written on: 08/07/2016 by hoBarnes60 (1 review written)

Don't use you have been warned. Warned. Warned. Warned. Warned… Read Full Review

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