Phone Recyclers - phonerecyclers.co.uk – Questions & Answers

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Asked by dellboy1951derek on 8th March 2017 Report this content
Is this firm a sham?

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Answers (5)
Report this content RainEd Written on: 09/03/2017
I got my money in the end but did threaten to take the matter further. They tell everyone that there's scratches on their phones when there isn't just so they don't have to pay so much. I wouldn't ever touch them again to be honest but if they already have your phone just keep emailing them daily they will pay in the end. Good luck
Report this content dellboyderek Written on: 09/03/2017
Thank you I'll do that keep e-mailing them. They did say it had scratches on it and reduced the price. Did you get the full amount? Or the reduced price
Report this content Rebecca89uk Written on: 09/03/2017
I had one good experience with them once where I got full amount quickly, then used them again and have received nothing and heard nothing and its been months. Have now put a claim in through the small claims court and reported them to fraud action.
Report this content aesops Written on: 09/03/2017
Not as such, as others have said, they tempt you with a good price then claim the phone is in a poorer condition and so pay you less. Its more sly practice than a sham. I wouldn't use them again.
Report this content RainEd Written on: 09/03/2017
I had a reduced amount as thought easier then trying to get them to return it to me but if you have the chance say you want it returned as wish I had now as it was a perfect phone
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Asked by Sarahteague on 18th January 2016 Report this content
I am very worried as they haven't replied to me via email or telephone re my phone. Can anyone help me please?

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Answers (1)
Report this content Crusher66 Written on: 19/01/2016
I just kept calling and calling and made a nuisance of myself. Each time they promised the money would be sent. Only when I told them that I would be contacting Trading Standards did they beg me not to and send the money. It's pity none of us looked at these reviews before dealing with this company. I'd say don't give up, keep trying. If they don't answer the calls then leave a message saying that you will also contact Trading Standards. Good luck
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