written by CharlieThurston1982 on 03/08/2015
The agent informing me about the service was most thorough and professional. Took me through the whole process, and told me exactly what would happen. I received the reply envelope with clear instructions. Popped the phone in the post and voila the agreed amount was instantly paid back into my account. Job done in no time,and exceptionally happy. I have given this a 4 star and ONLY because I saw other companies were offering a little bit more money, but as I did not know them I was not happy to make this choice of agreeing with 02.
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