written by whythehellshouldI on 21/10/2014
The system is very simple to use. The refund is satisfactory although you can get better process elsewhere. However, the O2 recycle can be arranged and work seamlessly when you upgrade your phone. Saves messing around with third party recyclers. I do have one quibble, the printouts say to put a completed for of YOUR details in with the phone to help with identification while the paperwork that arrives with the recycle package and label do no such thing. Perhaps it is not required when you are sent the packaging and label, but I nevertheless, included the completed form with my details anyway.
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