Written on: 17/04/2014 by davidson15 (1 review written)
Sent them my Samsung S2 phone which was in perfect condition. Got a quote of £47 on their website. They got back to me saying the screen was damaged (which it wasn't) and they gave me a revised quote of £9. I've never been so insulted. After advising o2 recyle of my disgust, I advised them that I had video footage of phone going in envelope and there wasn't and damage on screen. They got back to me saying it was the LCD shading that caused the reduction in price. NONSENCE. They changed their story bacause I couldn't prove the latter. Company an absolute joke. Avoid at all costs.
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