written by on 15/07/2013
I sent in 3 phones after receiving quotes. 2 phone quotes were reduced from £59 to £21 and from £40 to £10 due to faults. One was a volume
control button and I didn't know this wasn't working. However, the other phone was rejected saying that the case and sim casing were broken. This was a
brand new phone (replaced on insurance 2 months prior to upgrade) and sent to MFYP in perfect condition. I rejected the revised quotes and the quotes were then immediately amended to £40 and £25 - if they were worth £65, then it is a total rip off to offer £31. I asked for the phones to be returned to me and the 'damaged' phone is in pieces - the case does not even attach to the phone and it WAS IN BRAND NEW CONDITION WHEN SENT. I am NOT IMPRESSED. DO NOT SEND YOUR PHONES HERE
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