Do Not Use

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matt_nufc88's review of Mobile Phone Exchange - www.mobilephonexchange.co.uk

★☆☆☆☆

“Do Not Use”

Written on: 09/06/2014 by matt_nufc88 (1 review written)

Do not use this company! I sent a phone free post and they claim they never received it and that it was 'lost' in the post. I send post all the time for use of Ebay and I never have had an items lost in the post, there is no way it was lost in the post. I expect a worker in the warehouse stole in knowing that it was untraceable. The call center was not much help either shifting the blame onto royal mail. Royal Mail told me that mobile phone exchange will pay for the use of free post and should be responsible for any lost post and that the fact I received a free post pack is proof postage. They were not helpful and should not be trusted. Use a trustable recycler like a network provider.

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