Written on: 29/04/2014 by Robbys75 (1 review written)
I wanted to use them because having checked out the competition, they were offering the best price for my old phone. After filling in the form on the website, I got a pop up window assuring me that they had dispatched the Freepost envelope and a confirmation email was on its way.
After a week or so, I tried emailing them - No reply
After another week I started from scratch and filled in the webform again -
Once again I was assured a Freepost envelope and an email were dispatched - Nothing arrived.
Rinse and repeat....
Having seen all the other dreadful reviews, I now realise I was incredibly LUCKY that they screwed up so badly, as if I HAD sent it off I would probably never have seen it again or any payment for it.
As rated by our community of reviewers
" Easy to use " Read More
Written by rustyreddnes
" Great Customer Service " Read More
" Very efficient transaction " Read More
" Utterly Unacceptable Customer "Service" " Read More
Written by dtelfer
" Fast pay out " Read More