written by btmbore on 05/08/2023
Attractive & Flexible Medical Insurance for Individuals and Companies. Insurance covering all needs of UAE residents with a wide range of benefits and options.
written by jvBlackburn459 on 08/01/2020
I have used this company a few times in the past and had mixed results. However I decided to use them again to sell my phone, 1 because I already knew them, and 2 because they offered me the highest amount for my phone. After receiving my phone and offering me a drastically lower valuation as they deemed my phone to be scratched, I decided to try to argue the case as I had photographic evidence of my phone before postage in like new condition. HOWEVER this is where the fun really begins! I received literally no response to my enquiries via email or to their call centre for a total of 20days! 10 of those days I was also without payment for my phone as my offer was 'automatically accepted'. Thats 10 days with my phone gone, no payment for it, and no-one at the other end. It took a direct letter to their head office with a weeks ultimatum threatening contact to trading standards and the financial ombudsmen for me to get my money, and an emailed response (not even an apology). I have replied to that email to again try to argue about the 'damage', and guess what, I've had no reply back! DO NOT USE THIS COMPANY! Go for a trusted company, even if they offer a lower amount for your phone as you will at least be dealing with a reputable company that you can trust to deal with.
written by Vinod1502 on 11/08/2018
Sent my phone to them in June 2018 No response or Money being transferred . These guys are seems to be total rubbish and should be avoided at all cost. Should have donated the phone to some homeless people instead.
written by Rothrs289 on 19/06/2018
If I could give no stars I would. This company service is awful and their aftercare is even worse. The email thread between MobileCashMate and myself is more like a bickering friend. They should really try improve on their customer service. I accidentally left the pass-code on my device so I confirmed the pass-code and still they advised this denied entry but would not send video evidence of this. Upon return this will be my pass-code as it is my code for everything and I had to pay £5 to return the device. They only respond to emails and their phone lines are open 10am-4pm, which if you work 9 - 5 is not very helpful. Regardless of that fact you cannot get through to them anyway. They do not have a queuing system so if someone is on the phone you just the the busy tone which overall really dampens the service they offer without even speaking to them. I called them at 10.03am and got the busy tone and the same for the following days throughtout different times of the day. They are very unhelpful and will not call you even if you ask (I did ask a handful of times), they also said emailing is fine so its like they dont want to answer the phone anyway. I wish I had read these reviews as I previously have dealt with Mazuma Mobile and Envirophone and never had any issues and they are polite and helpful.
written by Waretd353 on 12/04/2018
Knocked £30 off offered price for non existent scratches on an almost new phone. Very misleading and from reviews they knock money off their "offered price" every time.
written by GOMthings on 25/02/2018
DO NOT USE THIS COMPANY! I sent them my iPhone 6S as they offered the best price I could find (£160) for the phone in perfect condition - which it was. When I eventually heard back from them, they said that the Sim tray was missing (which it was NOT when I sent it to them) and therefore they could only offer £16.81! I asked for the phone back and - surprise, surprise - when it arrived - no Sim Tray. I bought another Sim tray off Amazon for £1.97, put it in the phone and took it into Carphone Warehouse where they gave me a very good price for it. Lesson learned!
written by SavanahStanley on 25/11/2017
This company offered £416 for my iPhone 7 Plus 128 GB which is in pristine condition without any mark. After recing the phone they claimed there were scratches and offered only £350. I asked them to return the phone and have checked the phone which is almost like new. The phone had a protective case for the screen and the body from new. Please don’t trust this company and send your phone.
written by Greenbroker on 05/07/2017
Their initial quote for my phone was £147 and then I was offered £23 because of a 'blemish'. What a waste of time. I later sold the phone locally for £130.
written by Gonzalezbx366 on 13/05/2017
Got offed £189 once they had phone got a email came to say that the phone had this wrong and that wrong with it . It was in mint condition apart for a scratch on the back witch you could not see. They the offered me £17.95 . Stay clear of them
written by lmDaly71 on 05/05/2017
Offered £265 online Went down to £13 after two weeks of having it. Jokers...never use again!!
written by Caiden161 on 10/03/2017
The offer price was no where near what I received. Definitely would not recommend this company, they lure you in with a price which they have no intention of paying. They claimed the phone was scuffed yet there wasn't a mark on it when I sent it off in jiffy sleeve and in it's original box. On top of all this he whole process was very slow. Took 10 days from start to finish.
written by 177Young on 10/03/2017
send my iphone over 15 days agao heard nothing ive been past from royal mail back to them ad back agagin - am foaming about this - the service is shocking teh phone just rings and all teh lady keeps saying i have to wait 15 days to add a cliam ??? I DONT WANT TO RAIS A CLAIM I WANT MY PARCEL AND WHAT TO KNOW WHERE IT IS - WOULD NEVER EVER USE AGAIN
written by Danni1991 on 06/03/2017
I sent my phone off 24th Feb, I have emailed and phoned the company to see if they have received the phone, no reply no response!!!!!!!!! Where is my phone?????
Written on: 08/03/2017
am habving the same problem am faoming about it
Written on: 08/03/2017
your kidding!! ive never lost anything in the post there something dodgy about this!! £264 phone gone missing!!
written by on 04/03/2017
As others have said offered a price for my htc m8 which had been kept in a tech21 case and screen protector for the duration. When they received it it all of a sudder had scratches and discoloration around the charger port. Wow what a surprise the price dropped considerable. I am now waiting for the phone to be returned in supposedly 5 days.
written by Alenar296 on 27/02/2017
I sent my mobile phone using their enveloppe on 24th November 2016. 1) I asked them for an update on 2nd December. They told me to wait a bit longer, and that if I don't hear back from them by 15th december, to chase them again. 2) I chased them on 21st December. They told me they would raise it immediately with Royal Mail (as the enveloppe they sent me is a Royal Mail one), and that the process could take up to 6 weeks. 3) I chased them 6 weeks later, on 5th February. They have never replied to my email. STAY AWAY, AVOID LIKE PLAGUE
written by 385Strickland on 17/02/2017
As all the other reviews on the net, I sent my iPhone 6s in, was promised £310 and after 2.5 weeks of chasing they offered me......£30 oh and £5 return charge if I decline their RIDICULOUS offer. I've declined it... 2.5 weeks later no confirmation that it's been posted, uncontactable via telephone and no replies to emails. I'm planning on reporting them to trading standards, watchdog, all the comparison sites they are listed on and spam their inbox with constant copies of my complaint until I get a resolve. If I still hear nothing I shall take them to court as I will not be beaten by this lying **** of a company.
written by GilbertEwing on 06/12/2016
They offer a really good price for your mobile so they come top on the comparison websites. However, once it's in their possession they will claim imaginary faults and knock the price down substantially. They offered me £290 for my iphone 6S, but when I sent it, they claimed there was damage on the screen and housing, and the offer dropped to £220!!! The phone has had case & screen protector on since I got it, so it was in perfect condition. I asked them to return the phone and there was nothing wrong with, so they were clearly trying to trick me... :-(
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As rated by our community of reviewers
Stevela12's Comment
Written on: 13/05/2017
Also saying this was a competitive rate