They spam & use language to suit themselves

Mazuma Mobile - www.mazumamobile.com
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chadlongstaff's review of Mazuma Mobile - www.mazumamobile.com

“They spam and use language to suit themselves”

★☆☆☆☆

written by chadlongstaff on 18/10/2013

Although Mazuma provide a very efficient service which is convenient to use, the price they are actually offering for technology is far below market value. As to their customer services they seem more concerned with giving you the runaround rather than providing service to customer. Also received racist abuse from them about me "coarse language" which is Scots... perhaps they meant that I had used a "word they consider coarse", but I take it as racism to object to my national language as "coarse" over the use of a phrase which is in common usage up here. To translate to cockney: they are taking the micky with their prices.

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Mazumamobile's Response to chadlongstaff's Review

Written on: 18/10/2013

Thanks for your review.

We can confirm that we made full payment via same day bank transfer on the same day we received your phone.

We can also confirm that you submitted a review on Trustpilot (another independent review site) and that you were contacted by them because your review was highlighted as using coarse language. We are very sorry that you feel this was a racist in any way.

We hope this helps.

Mazuma Mobile

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Chadlongstaff's reply to Mazumamobile's Comment

Written on: 18/10/2013

I may have used "a coarse word" the language I used was Scots... your characterization of my native tongue as "coarse" is racism.

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Mazumamobile's reply to Chadlongstaff's Comment

Written on: 18/10/2013

As your review was submitted on Trustpilot, it will be them who decide whether or not your review contains coarse language. With your permission, we have escalated your complaint with Trustpilot. We hope this helps.

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Chadlongstaff's reply to Mazumamobile's Comment

Written on: 18/10/2013

"word", a coarse word, versus my "language", Scots, being coarse... look at a dictionary, English is not my first language but I can see that you are choosing how to use it to cause maximum offence.

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