Written on: 21/07/2013
Got my (free) posting pack within a day or so of booking my phone in. Sent it in (Special Delivery) Thursday p.m. Friday a.m. I got an email saying my phone had arrived. That afternoon I got another saying all was OK. Then the same afternoon another email confirming bank transfer had been paid. Checked my bank on-line and yes - the full amount as per original quote was in my account. It really doesn't get any better than this! Totally, 101% satisfied and would happily recommend to anyone.
I really can't think of any negatives - the only "hassle" was walking into town to get to the Post office.
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