MC Recycle Reviews - www.mcrecycle.com

★★★★☆
4.4 / 5
61
85.8% of users recommend this
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★☆☆☆☆

“AVOID THIS COMPANY”

Written on: 24/09/2017 by kcReynolds1969 (1 review written)

1 star is too many for this bunch. Sent them my j5 which was promised £52 for. My phone met ALL the criteria for a working phone. It was in excellent condition with one small scratch to the back of the phone. Was packaged well and they received the next day. I had an email to say that my offer had been reduced to £38 and I had 5 days to say if I wanted to accept or cancel order (however to cancel the order would cost me £3 for them to return phone) Their email with the revised offer… Read Full Review

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★☆☆☆☆

“Avoid”

Written on: 22/09/2017 by Schaefer7 (1 review written)

M & C had my phone for 10 days without making the agreed payment into my account, I contacted them and they said they could not locate my phone! I provided tracking info and proof they took delivery on the 13/9 and low and behold my phone has now miraculously appeared however it has been reported as faulty, this is totally liesp and the phone was in perfect working order. I have now been asked to pay money by BACS to get my phone back. I will pay this and will be taking this to the small claims… Read Full Review

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★☆☆☆☆

“APPALLING”

Written on: 14/09/2017

if i could do no stars I would. Apparently they have had a break and majority of phones stolen in july. Clearly people have been having dealings with this company since then - sent them my phone IN JUNE - they then halved what they would offer me- i asked for my phone back- they said they wanted money for postage- i sent it.... NO PHONE OR MONEY - they have been palming me off since JULY with 'please be patient'. APPALLING COMPANY… Read Full Review

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★☆☆☆☆

“Terrible outfit!”

Written on: 10/09/2017 by matt2109 (2 reviews written)

I am still waiting for payment for a phone I sent in June . It is now September. they keep telling me that because their warehouse was broken in to and my phone stolen, they cannot pay out until they receive the insurance report. It is now 3 months of chasing and they keep telling me the same thing. Really angry as they should pay customers regardless of what happens to their stock overnight. They appear to be still trading as usual but somehow they don't think I should be paid for my property… Read Full Review

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★☆☆☆☆

“Rip off please don't use watchdog fodder”

Written on: 30/08/2017 by Cooljules48 (1 review written)

Just been on the phone to these rip off merchants basically they offer a higher amount to tempt you then make up things wrong with it read all reviews on this please not the ones they have put up.no emails from them they don't say who they are when they pick up the phone and cut you off .watchdog will be on to these k can't see them lasting with no customer service .apparently they will return your phone for 4.40 however it will be in a trashed state as the other reviews say .i was offered 30… Read Full Review

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★☆☆☆☆

“Avoid this operation”

Written on: 18/08/2017 by Gomezge345 (1 review written)

I would rate M&C a big fat ZERO if this site let me. They had my phone for 2 months and then fed me some BS story about it being lost then they returned it without the box or accessories. They have terrible customer service and don't reply to emails or calls and couldn't be more unhelpful… Read Full Review

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★☆☆☆☆

“Will never use again!”

Written on: 01/08/2017 by JasiahAllen1987 (1 review written)

Got a quote for my phone and when I got the paperwork the price was half the amount quoted. Luckily didn't send the phone - called the number to be told that it was a glitch with the website and that they don't run their own website (which concerns me about where the details go?!) and that I would only get the half price amount for the phone as they would not honour the price quoted. Clearly didn't care when talking to me and clearly knew they were quoting incorrect pricing but were not… Read Full Review

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★☆☆☆☆

“DO NOT DEAL WITH THIS COMPANY!!!”

Written on: 26/07/2017 by ACrookston (1 review written)

If you thought that you would be getting a company that would deal with you HONESTLY and with INTEGRITY - YOU WOULD BE WRONG. This company has told my daughter that they were burglarised and her phone has now 'disappeared'. She is now receiving messages to say that someone is trying to hack into her apple account and that she should contact the company again in 'two weeks'.  I will continue to warn people against using the 'services' of MC RECYCLING until something is done about it. THIS IS… Read Full Review

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★☆☆☆☆

“Genuinely terrible. ”

Written on: 21/07/2017 by MuhammadDavidson95 (1 review written)

I decided to send my phone to M&C Recycle via the comparison site 'compareandrecycle.co.uk' - I will not use either of those companies again. The postage instructions were not clear in any of the emails from M&C or compareandrecycle. M&C received my phone after a delay stating they hadn't received the phone and suggesting maybe it had gone into the 'unclaimed area in their warehouse' I packaged and labelled the goods as they instructed and got proof of postage from Royal Mail. I was then… Read Full Review

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★☆☆☆☆

“Absolutely disgusting service!”

Written on: 15/07/2017 by Pricesann (1 review written)

April we sent 2 phones valued at around 350-400! Every time we asked what was going on we got some excuse. We got offered some money for 1 phone but we wanted the other back. So we payed the £4 to return it but never got the phone and still no money for the 1st phone. After constant e mails they now tell us they got broken it to! So 3 months later still no money or phones!! Worst service I have ever revived! Would definitely not recommend!… Read Full Review

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★☆☆☆☆

“UNPROFESSIONAL SERVICE”

Written on: 08/07/2017 by AddisonStokes (1 review written)

MC FAILED TO ACKNOWLEDGE RECEIPT OF PHONE AND ADVISE PAYMENT HAD BEEN MADE. MORE THAN 6 DAYS LATER STARTED TO CHASE PAYMENT. MC FAILED TO PROPERLY COMMUNICATE THE PROBLEM AND COULN'T EVEN GET MY NAME RIGHT, AFTER 5/6 EMAILS FINALLY RECEIVED PAYMENT FOR MY PHONE.I WOULD NOT USE THIS COMPANY AGAIN… Read Full Review

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★☆☆☆☆

“Awful company do not use ”

Written on: 02/06/2017 by Webb376 (1 review written)

I sent my htc one back they offered me £100 before I sent it back, once they received the phone they offered me via email £50 they said there was marks on the phone and it losses charge very quick, there's no marks on the phone it doesn't lose charge I obviously refused there offer, asked them to send the phone back, they sent me an email on the Wednesday giving me the payment details I paid it online £4.40 I sent them a email on Thursday saying I've paid it can they please return my phone… Read Full Review

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★☆☆☆☆

“HTC's...must be short of paperwork etc. to pass off as new”

Written on: 11/05/2017 by Bettyblooper (1 review written)

Like the previous reviewee I too sent off a HTC phone (desire Eye) with the original box, instructions, paperwork and charger. I too got offered a price £10 less than was agreed and even had to challenge their decision requesting photos as the phone was in perfect working order when sent to them. It was a black smudge (that wiped off with a baby wipe and the tiniest speck of dirt in a join that caused the price reduction, so of course I wanted the phone returned and paid to get it back to… Read Full Review

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★☆☆☆☆

“HTC phone”

Written on: 09/05/2017 by Mickgrimshaw (1 review written)

I do not recomend this company I had a price for my HTC Phone so then sent it off only to be offered less than half price for it.So asked them to return it paid 4.40 as requested for postage the Phone came back wrapped in bubble wrap minus it's original box and charger numerous emails have been sent to no avail for their return… Read Full Review

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★☆☆☆☆

“Do not use”

Written on: 08/05/2017 by lgWhite81 (1 review written)

The only thing I can do is compare this rip off company is to that of a certain 'we buy any ... ' who use the tactic of offering u a fab price then knocking money off for discrepancies you have no control over. if you think there offer is too good to be true it probably is not what your actually going to get in reality. my advise is use a more reputable company and one that will give you what they offer… Read Full Review

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★☆☆☆☆

“Don't expect any honesty and do not use!!!”

Written on: 28/04/2017

They offered me £200 for my phone, then dropped it to £150 as they said my phone was damaged and faulty ! I made the mistake of not taking pictures before of phone & packaging and insuring it myself. No other choice than to accept or pay for a now damaged phone to be returned, they add insult to injury and pay via paypal so i get charged another £5.30 Total rip off rubbish service. Stay well clear… Read Full Review

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★☆☆☆☆

“Never again”

Written on: 23/04/2017 by Willie319 (1 review written)

Without writing a story please do not send this company your phone!… Read Full Review

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★☆☆☆☆

“wish I read these reviews before I sent my Samsung...”

Written on: 18/04/2017 by CarolynnePontefract (1 review written)

wish I read these reviews before I sent my Samsung Galaxy S6 Edge 64gb. They said the screen was damaged even though I took.lots of photo's before hand showing it was perfect. I declined offer and paid £4.40 to have my phone returned. despite repeated promises to send and request for a tracking number nothing forthcoming.  I now plan to report the company to the police as this is not a civil matter it is deliberate attempt to obtain goods without any intention to pay… Read Full Review

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★☆☆☆☆

“RUBBISH recycling company”

Written on: 28/03/2017 by ZionCraig1962 (1 review written)

Make deal to sell my samsung S7 32gb with M&C company who offer 260£ on 15/03/for my mobile.Wait couple day for return envelope but not received,contacted several times then said will send another,after again NOT received choose to send myself and paid 7.50£ for postage.After my mobile received inform me phone have shadow on screen and offer me 200£ which is 60£ less and NOT true because my phone is about 6month old in mint condition.I call them several time but no one respond,then emailed… Read Full Review

Kosen's Comment

Written on: 28/03/2017

after two weeks now don't have money or my phone back

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★☆☆☆☆

“Reduced offer by a third, slow to return ”

Written on: 03/03/2017

I selected this recycler simply because their offer was the highest. When they received the phone they reduced the offer by over a third saying the screen was cracked and beyond economic repair. I new the screen was not cracked and I had packaged it carefully in the original box, so I opted to pay £4.40 for them to return it 1st class. It took 4 working days for the phone to get back to me, the screen is not cracked in any way and the phone still works ok. They returned the phone loose in the… Read Full Review

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