MC Recycle Reviews - www.mcrecycle.com

★★★★☆
4.4 / 5
53
87.1% of users recommend this
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★☆☆☆☆

“Genuinely terrible. ”

Written on: 21/07/2017 by MuhammadDavidson95 (1 review written)

I decided to send my phone to M&C Recycle via the comparison site 'compareandrecycle.co.uk' - I will not use either of those companies again. The postage instructions were not clear in any of the emails from M&C or compareandrecycle. M&C received my phone after a delay stating they hadn't received the phone and suggesting maybe it had gone into the 'unclaimed area in their warehouse' I packaged and labelled the goods as they instructed and got proof of postage from Royal Mail. I was then… Read Full Review

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★☆☆☆☆

“Absolutely disgusting service!”

Written on: 15/07/2017 by Pricesann (1 review written)

April we sent 2 phones valued at around 350-400! Every time we asked what was going on we got some excuse. We got offered some money for 1 phone but we wanted the other back. So we payed the £4 to return it but never got the phone and still no money for the 1st phone. After constant e mails they now tell us they got broken it to! So 3 months later still no money or phones!! Worst service I have ever revived! Would definitely not recommend!… Read Full Review

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★☆☆☆☆

“UNPROFESSIONAL SERVICE”

Written on: 08/07/2017 by AddisonStokes (1 review written)

MC FAILED TO ACKNOWLEDGE RECEIPT OF PHONE AND ADVISE PAYMENT HAD BEEN MADE. MORE THAN 6 DAYS LATER STARTED TO CHASE PAYMENT. MC FAILED TO PROPERLY COMMUNICATE THE PROBLEM AND COULN'T EVEN GET MY NAME RIGHT, AFTER 5/6 EMAILS FINALLY RECEIVED PAYMENT FOR MY PHONE.I WOULD NOT USE THIS COMPANY AGAIN… Read Full Review

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★☆☆☆☆

“Awful company do not use ”

Written on: 02/06/2017 by Webb376 (1 review written)

I sent my htc one back they offered me £100 before I sent it back, once they received the phone they offered me via email £50 they said there was marks on the phone and it losses charge very quick, there's no marks on the phone it doesn't lose charge I obviously refused there offer, asked them to send the phone back, they sent me an email on the Wednesday giving me the payment details I paid it online £4.40 I sent them a email on Thursday saying I've paid it can they please return my phone… Read Full Review

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★☆☆☆☆

“HTC's...must be short of paperwork etc. to pass off as new”

Written on: 11/05/2017 by Bettyblooper (1 review written)

Like the previous reviewee I too sent off a HTC phone (desire Eye) with the original box, instructions, paperwork and charger. I too got offered a price £10 less than was agreed and even had to challenge their decision requesting photos as the phone was in perfect working order when sent to them. It was a black smudge (that wiped off with a baby wipe and the tiniest speck of dirt in a join that caused the price reduction, so of course I wanted the phone returned and paid to get it back to… Read Full Review

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★☆☆☆☆

“HTC phone”

Written on: 09/05/2017 by Mickgrimshaw (1 review written)

I do not recomend this company I had a price for my HTC Phone so then sent it off only to be offered less than half price for it.So asked them to return it paid 4.40 as requested for postage the Phone came back wrapped in bubble wrap minus it's original box and charger numerous emails have been sent to no avail for their return… Read Full Review

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★☆☆☆☆

“Do not use”

Written on: 08/05/2017 by lgWhite81 (1 review written)

The only thing I can do is compare this rip off company is to that of a certain 'we buy any ... ' who use the tactic of offering u a fab price then knocking money off for discrepancies you have no control over. if you think there offer is too good to be true it probably is not what your actually going to get in reality. my advise is use a more reputable company and one that will give you what they offer… Read Full Review

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★☆☆☆☆

“Don't expect any honesty and do not use!!!”

Written on: 28/04/2017

They offered me £200 for my phone, then dropped it to £150 as they said my phone was damaged and faulty ! I made the mistake of not taking pictures before of phone & packaging and insuring it myself. No other choice than to accept or pay for a now damaged phone to be returned, they add insult to injury and pay via paypal so i get charged another £5.30 Total rip off rubbish service. Stay well clear… Read Full Review

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★☆☆☆☆

“Never again”

Written on: 23/04/2017 by Willie319 (1 review written)

Without writing a story please do not send this company your phone!… Read Full Review

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★☆☆☆☆

“wish I read these reviews before I sent my Samsung...”

Written on: 18/04/2017 by CarolynnePontefract (1 review written)

wish I read these reviews before I sent my Samsung Galaxy S6 Edge 64gb. They said the screen was damaged even though I took.lots of photo's before hand showing it was perfect. I declined offer and paid £4.40 to have my phone returned. despite repeated promises to send and request for a tracking number nothing forthcoming.  I now plan to report the company to the police as this is not a civil matter it is deliberate attempt to obtain goods without any intention to pay… Read Full Review

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★☆☆☆☆

“RUBBISH recycling company”

Written on: 28/03/2017 by ZionCraig1962 (1 review written)

Make deal to sell my samsung S7 32gb with M&C company who offer 260£ on 15/03/for my mobile.Wait couple day for return envelope but not received,contacted several times then said will send another,after again NOT received choose to send myself and paid 7.50£ for postage.After my mobile received inform me phone have shadow on screen and offer me 200£ which is 60£ less and NOT true because my phone is about 6month old in mint condition.I call them several time but no one respond,then emailed… Read Full Review

Kosen's Comment

Written on: 28/03/2017

after two weeks now don't have money or my phone back

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★☆☆☆☆

“Reduced offer by a third, slow to return ”

Written on: 03/03/2017

I selected this recycler simply because their offer was the highest. When they received the phone they reduced the offer by over a third saying the screen was cracked and beyond economic repair. I new the screen was not cracked and I had packaged it carefully in the original box, so I opted to pay £4.40 for them to return it 1st class. It took 4 working days for the phone to get back to me, the screen is not cracked in any way and the phone still works ok. They returned the phone loose in the… Read Full Review

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★☆☆☆☆

“Hi, I recycled two weeks old iPhone to this company,...”

Written on: 25/02/2017 by DereonKearns196 (1 review written)

Hi, I recycled two weeks old iPhone to this company, they revalued my new iPhone without any reason and offered me £65 less price. Then I paid £4.40 postage and received iPhone back. Don't trust this company. Thanks… Read Full Review

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★☆☆☆☆

“Terrible Service, Do NOT use”

Written on: 03/02/2017 by rossma (1 review written)

Sold my phone to them after compared different phone recycling companies online. On the second day received email from them said the phone finger print sensor is faulty (I doubted this) and they revalued the phone from 79 to 30 pounds and asked me to pay for delivery to send the mobile back if I am not happy with the new price. I called the company to get my phone back was told they cannot give it back to me as I did not response to email to cancel the order within 5 days. Not sure where this… Read Full Review

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★☆☆☆☆

“never send your phone to m and c recycle offered 65...”

Written on: 30/01/2017 by Harrisonzh328 (1 review written)

when i phoned they said it was damaged and the screen flawed . rubish . dont touch… Read Full Review

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★☆☆☆☆

“DO NOT USE”

Written on: 29/01/2017 by bkParsons262 (1 review written)

Didn't send the phone back that I'd sent to them,complete rip off BE WARNED… Read Full Review

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★☆☆☆☆

“STILL waiting for payment.”

Written on: 23/01/2017 by Ala15 (1 review written)

After finding M&Recycle on Compare and Recycle site I decided to accept their offer for my mobile phone and sent it to them on the 6th January. Post Office confirmed that the parcel was received by them on the 7th January 2017. I have telephoned them 4 times but message goes to mail box. Have emailed them and asked to be called back. Have had no response from them. I hope someone's made a mistake their end but now think as my calls are unanswered it was a big mistake to trust them.. Perhaps… Read Full Review

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★☆☆☆☆

“Be careful”

Written on: 22/01/2017 by THolcombe (1 review written)

Choose them by rating rather than price. They initially offered good price. Sent them my mobile over Christmas period in absolutely immaculate condition. Unfortunately I trusted this company on ratings. Foolish thing to do. They came back saying mobile was badly damaged and offered no where near original price. Unfortunately I didn't take pictures. Be very careful… Read Full Review

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★☆☆☆☆

“Terrible customer service.”

Written on: 05/01/2017 by mummybrook (1 review written)

I recycle my phone every two years but used MC Recycle this year as they put payment into your paypal account. The Quote was resonable so accepted. My phone was perfect but they said there was some issues and dropped the payment from £108 to £71. As I had already paid to send the phone to then I accepted. The money did not arrive in my paypal account and when I called they had closed for xmas. I left a message but didnt recieve a call back. After calling for 3 days and recieving various… Read Full Review

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★☆☆☆☆

“Do no trust this firm!! I received a quote of £110...”

Written on: 16/12/2016 by D1bware (1 review written)

Do no trust this firm!! I received a quote of £110 for my Samsung galaxy s5 which was immaculate. I chos to sell it through this site because I didn't have time to sell it privately. When they received my phone they told me it was damaged and will only get pay £75.00 As I knew my phone was in perfect condition I called them and asked to speak with a manager. The advisor told me he wasn't there and will call me back I had no phon call so had to re call again. I requested to see pictures of… Read Full Review

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