MC Recycle Reviews - www.mcrecycle.com

★★★★★
4.6 / 5
92% of users recommend this
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Latest Reviews

★★★★★

“EXCELLENT SERVICE”

Written on: 15/09/2014 by Kubs (1 review written)

Good payment than other recycling company. Same day payment and can get the updates whats going on my item. Fast service. Highly Recommended… Read Full Review

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★☆☆☆☆

“AVOID!”

Written on: 13/09/2014 by nr7489 (1 review written)

This is a genuine review to warn people away from this terrible company. I was 'quoted' £287 for an unlocked Apple iPhone 5 64GB with box and charger, however, I was never to receive this amount as I will explain. I sent the phone Special Delivery so I knew M&C Recycle had received the phone from the tracking, however, there was no communication from the company, whatsoever, and I ended up having to phone them to find out what was happening. Calling the number is virtually a complete waste… Read Full Review

By Mcrecycle

Written on: 15/09/2014

Dear Customer

Thanks for your feedback

As mentioned we did had admin error on the price
We immediately cancelled your order same day but yet you decided to send your phone anyway because other company like mazuma mobile is offering £160
We paid out far above the recycling price to keep the customer happy
But unfortunately this was not the case

We will try harder next time

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Nr7489's reply to Mcrecycle's Comment

Written on: 15/09/2014

Yes, you cancelled the order, but how was I to know this because you did not phone or email to inform me!? I only found this out when I logged into my account, and by then I had already sent the phone and you had received it. Shocking communication!

Please tell me why you didn't immediately call when you received a phone for an order that was cancelled? I had to phone you - absolute disgrace!

For the record, you did not 'pay out far above the recycling price' as I could have got more money selling the phone to CEX, and you certainly did not keep me 'happy' - unbelievable!

An automatically generated email could have solved all this.

You will not survive too long as a business if you don't sort your communication out.

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★★★★★

“first class service”

Written on: 04/09/2014

this is the first recycle company i have used and will use them again 1. they sent a prepaid envelope 2. very quick turn around 3. paid the best price 4. money was in bank straight away what more could you want thanks very much… Read Full Review

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★★★★★

“Lovely Jubbly”

Written on: 03/09/2014 by MarianaWheeler229 (1 review written)

the best recycling company have used so far. they offered by far the best price and got paid without any hassle in two days … Read Full Review

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★★★★★

“Trumps again”

Written on: 01/09/2014 by McKinneytj106 (1 review written)

The second time I have used this company, and cannot fault them. Very prompt payment and they pay what they say ! - Clevedon Man… Read Full Review

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★★★★★

“Trumps again”

Written on: 30/08/2014 by thebuzz (1 review written)

The second time I have used this company, and cannot fault them. Very prompt payment and they pay what they say ! - Clevedon lady… Read Full Review

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★☆☆☆☆

“STAY CLEAR!!”

Written on: 28/08/2014

Beware of this company I sent my mobile to them over two weeks ago Order number 3305. Unfortunately I didn't go through the reviews first (the reviews that have been posted by genuine customers!) after constant emails asking if they have received my phone and them telling me it hasn't arrived they told me they couldn't help me unless I had a tracking number, unfortunately for them I did have a number which showed it had been received 7 days earlier! Upon telling them this miraculously they said… Read Full Review

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★★★★★

“I was proved wrong !”

Written on: 22/08/2014 by polac1908 (1 review written)

I admit that I was sceptical about this company, but having received a 5* service in all aspects of the transaction, I can honestly say that I was impressed, and will without doubt use them again- very soon. Thanks M & C John Whitwell, Clevedon… Read Full Review

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★★★★★

“Super Fast Payment”

Written on: 18/08/2014

I received the pre-paid envelope quickly and the instructions were clear. I posted the phone off and the payment was in my account the next day. Excellent service and I will definitely use M & C Recycle in the future. They also offered the best price out of all the comparison sites I checked… Read Full Review

Leigh7042's Comment

Written on: 30/08/2014

Wow!! To receive the payment the very next day after posting the envelope seems almost to good to be true??????? What a positive review for m&c!! The review itself almost seems to good to be true!! Amazing!

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★★★★★

“excellent service”

Written on: 11/08/2014 by hibbj (1 review written)

Sold my phone with this company, an excellent service. Got a very good price which was transferred to my bank very quickly. Will deffo use this service again and would recommend to evryone xx… Read Full Review

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★★★★★

“Love It ”

Written on: 08/08/2014 by 123Nielsen (1 review written)

Sold my iphone 5s to mc recycle FOr top cash and got paid the very next day Will definitely use again… Read Full Review

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★☆☆☆☆

“Offered half what they said on the website”

Written on: 07/08/2014 by Francesk155 (1 review written)

my son was quoted just under £100 for his Galaxy S3. I saw the phone as he packed it and it was in a condition that met the conditions of a working phone on the website. He then got an e-mail saying his phone had wear and tear and was only worth half of what he had been quoted. They then asked for £3 to return the phone… Read Full Review

By Mcrecycle

Written on: 08/08/2014

Dear Customer

we have traced your order 3252
The reason your phone was revalued because the phone screen is cracked from top corner. Therefore it is classified as non working, if you require photographic evidence we can submitted this as well or alternative post the phone back to you asap.

Best Regards
Admin

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★☆☆☆☆

“Be ware”

Written on: 02/08/2014 by Tommytrouble1 (1 review written)

Although I used the option for special delivery £6.00 cost, phone and PC went missing. M&C not much help saying it was not their problem. After lengthy conversations, I got £50.00 compensation from the post office. Do not use M&C for collection, if this does not make the deal viable use someone else. I felt extremely misled as M&C suggest their £6.00 option is fully insured, it is not… Read Full Review

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★★★★★

“Really great service!”

Written on: 24/07/2014 by Alun43 (1 review written)

I've tried a number of different service providers for exchanging mobile phones. Most of them have been adequate, and some of them have been down right abysmal! This is not the case with M&C! Really speedy response to sending out the return envelope to send my phone, with options to send it yourself if you don't want to wait. The envelope they send provides for free postage which is great too. The envelope arrived 2 days after I requested it, I returned it same day with my phone enclosed, and… Read Full Review

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★★★★★

“amazing speed.”

Written on: 11/07/2014 by Hugh133 (1 review written)

I recycled my iphone 5s with mc recycle and was paid the vary next day . excellent service I recommend my friends… Read Full Review

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★★★★☆

“Mobile phone payment”

Written on: 24/06/2014

Very quick service and I received what I was expecting… Read Full Review

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★★★★★

“Not the fastest but very good anyway”

Written on: 24/06/2014 by keithhilton (1 review written)

I've used other recyclers who were faster. However m&c paid out more than their competitors for a phone which really was in terrible condition. No quibbles, no messing. Highly recommended… Read Full Review

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★★★☆☆

“Slow, but delivered - eventually”

Written on: 24/06/2014

Took around 10 days for payment despite me calling them and acknowledging that phone had been received. No email updates to advise of status but payment was eventually in full so whilst slow, overall I can't complain too much… Read Full Review

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★★★★☆

“speedy and best price”

Written on: 23/06/2014 by Slattery1980 (1 review written)

Found this website which paid the highest price and speedy delivery of free postage bag to recycle my mobile phone. would highly recommend again. ref 2824… Read Full Review

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★☆☆☆☆

“Don't use this company”

Written on: 19/06/2014 by DevynBaxter (1 review written)

They offered me the best price for my phone. I sent it off and 4 days later they emailed me and said it was broken and would only offer me £8. My phone was not broken as I had only used it just before I sent it. They want me to pay for them to send it back. They are not answering emails or calls and still have my phone… Read Full Review

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