Fonehub Reviews - www.fonehub.co.uk

Click here if this is your business
★★★★☆
4.4 / 5
86% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
Fonehub - www.fonehub.co.uk - Ask a question now

Media Gallery for Fonehub - www.fonehub.co.uk

Fonehub - www.fonehub.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Poor service!!!!”

Written on: 13/07/2014 by Kaylin1985 (1 review written)

POOR service, haven't sent money Company state they process payment within two days, they did not. In T&C it says they send payment same day as receiving phone, they do not! So I have sent two phones to this company this week, neither of which have I been paid for yet. One order says payment sent, yet two days later it's not in my account, the other order they have had for three days and haven't sent payment. I have phoned them and told that payment had been sent, which it clearly wasn't… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“I sent in my phone to them, but surprise surprise...”

Written on: 07/06/2014 by Shyann1965 (1 review written)

I sent in my phone to them, but surprise surprise there knocked my offer down and claimed it had a " DEEP crack" on the touch screen.  I wish I checked on here before sending it now… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“I sent them my Xperia Z because on their website they...”

Written on: 05/02/2014 by __NOTAMUG__ (1 review written)

I sent them my Xperia Z because on their website they were offering £161.00. I got an email stating that the camera was damaged and the phone was locked to O2, so they are offering me £110.00. I have just had this phone returned to me from Sony having been fully repaired under warranty and as such has no problems whatsoever. I have asked them to return my phone so that I can sell it to an honest company. I am seriously considering contacting Trading Standards as I too feel that I am being… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Davidck's Response to __NOTAMUG__'s Review

Written on: 17/04/2014

I have just received a similarly significantly reduced offer from them (£100 less than original valuation).

I agree with your assessment of them.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“dishonest”

Written on: 07/01/2014 by gillbailey (1 review written)

I was offered £63 each for 2 samsung s2's which were in full working order and very good condition. I have always used mazuma in the past and had excelled results so presumed this would be similar.. . They then sent me an e-mail offering £43 each as they were both damaged which is rubbish as 1 has never been out of a full case... This is such a lie!!! The offer was based on them working they obviously think once you've sent them they can offer the lowest price possible. DO NOT USE THIS… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“I sent my IPhone 4S 16gb to fonehub in full working...”

Written on: 07/01/2014

I sent my IPhone 4S 16gb to fonehub in full working order! I then received an email informing me that they had tested the phone to find the screen isn't working so they would give me £50 instead of the £150 quoted. I then told them it was if full working order when I sent it and they told me there was a communication error and they were meant to tell me it was locked to my iCloud account so they couldn't test it (I think you can still use the phone without iCloud). So I removed it from my… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Top price, efficiently done”

Written on: 04/12/2013 by dmcnicoll (1 review written)

A great price paid, sent by BACS within 2 days of their getting the phone. Easy to follow packaging & posting instructions. Will definitely use Fonehub again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Brilliant speedy service”

Written on: 04/12/2013 by Fentonkelly89 (1 review written)

This site offered me the best rate for my old samsung phone, once I accepted I recieved the prepaid envelope within 2days. They even told me I was covered up to £50 insurance which was great! All the instructions were straight forward and easy to follow and I received my cheque a few days later! All round great service which I will use again!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“HIGHLY RECOMMENDED”

Written on: 18/11/2013 by hannah1313 (1 review written)

Great service, I live in London so contacted Fone Hub to see if I could deliver my phone to them personally. Heard back the same day and dropped phone off the next day. Full payment as originally quoted was in my bank the next day! … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Simply the Best”

Written on: 12/11/2013

Excellent service from start to finish. Simple online instructions to follow and easy website to navigate. Just locate your phone model and find out the price being offered. If you are happy, request prepaid documentation to send your phone. In my case the price being offered was very competitive and almost double the price of other websites. I received confirmation that my phone had safely been received and within a few days received a cheque in the post for the exact amount promised… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Beware!”

Written on: 08/11/2013

I recently used Phonehub to sell my phone "which was in good condition with no scratches or marks, and in use on the day posted" I sent It recorded delivery as recommended by them which cost me £8. The package arrived to them on time as expected! Then I received an email from them saying that they received my phone and on checking it there was some damage. So all they could offer me for it was £29... Over £100 less than originally Quoted! I have asked them for proof of the damage and of… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“getting best price for my old mobile”

Written on: 08/11/2013

I WENT ON A COMPARISON WEBSITE AND FONEHUB OFFERED ME THE BEST PRICE FOR MY OLD MOBILE.FOLLOWING THE INFORMATION ON THERE WEBSITE WAS QUICK AND EASY AND PAYMENT WAS MADE WITHIN 5 WORKING DAYS,I WOULD DEFINITELY RECOMMEND… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Very please with fonehub”

Written on: 08/11/2013

Could not ask for a better service for selling your old phones… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“A lot more”

Written on: 08/11/2013

Hi, first timer on this site, wont be the last time either. A very fast response, a much higher offer than anyone else, what else is there to say. I am happy to recommend Fonehub, I'm delighted with their service Long may they continue, many thanks… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“The best phone buying service I have used”

Written on: 08/11/2013

Fonebank offered me a very good price for my phone and paid exactly what they quoted. I received the money in my bank just a couple of days after the phone was posted. I would recommend everyone to use them if you plan to sell your phone… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“ After checking prices and finding Fonehub the best,I...”

Written on: 07/11/2013 by Paulrhud (1 review written)

After checking prices and finding Fonehub the best,I emailed for the return package which l received within a day or two, sent the phone back received an email telling me it had been received and l would get my cheque within 3 days, received it the next day, excellent service very understanding as l had to ring them as l forgot to put in the return paperwork to them, but they told me there was this was not a problem as they identify items with the bar-code, and very quick service. Excellent… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Good service”

Written on: 07/11/2013

Money was paid promptly and as advertised. Very good service… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Quick, efficient and paid what they promised”

Written on: 06/11/2013

I was initially concerned I might never see my phone or my money again, but I was pleasantly surprised at how efficient Fonehub were. I accepted the quote in the evening, and the padded envelope arrived in the next morning's post. Two days after sending my phone, I received confirmation of receipt, and I was kept informed by email as matters progressed. The cheque was with me two days after final confirmation. Only one minor grumble. The website said I would be sent a padded envelope by post… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Quick and easy”

Written on: 02/11/2013

I've used a number of phone trade-in sited. Not only did fonehub offer.the hest price for my phone but it was the quickest and easiest transaction I have experienced… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“selling my phone.”

Written on: 31/10/2013 by hampshireroyal (1 review written)

the deal to sell my phone took 4 days from start to finish.i was kept informed at each stage and was paid a very fair price for my phone.i would highly recommend this company… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent service”

Written on: 30/10/2013

Very efficient, free postage to send phone, got exact amount I was quoted! Would definitely use again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview