Written on: 24/10/2012
We sent Fonebank a fully working handset yet they sent us a cheque for less than half the amount. When I chased this up they claimed the handset was broken when we sent it in. It wasn't. They offered us back the broken handset knowing we would receive less money elsewhere. They were also abrupt on the phone (after first failing to return my calls) and treated me like a criminal trying to scam them out of money.
Appalling service from start to finish. Avoid at all costs.
As rated by real users
" Great process " Read More
" The reason why they are terrible these days " Read More
" EXCELLENT COMPANY TO DEAL WITH. " Read More
" Total rubbish " Read More
Written by Simsy1969
" AVOID LIKE THE PLAGUE " Read More
Written by SH1987