written by bmcg01 on 04/06/2017
Brought an unlocked phone (paying extra for it) for my son for my son for his holiday. He is ill at the moment with ME so relies on a phone a lot. We also brough extra service on his existing SIM card to use the phone as wifi hub. Phone arrived promptly but locked. After number of phone calls and e-mails we eventually received an unlock code 5 days later. No compensation offered and only a limited appology after mentioning ut. We will not use thrm again and would recimmend others don't either.
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