Okay but slow service

Envirofone - www.envirofone.com
★★★★★
4.6
93.0% of users recommend this
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dbennison21's review of Envirofone - www.envirofone.com

“Okay but slow service”

★★★☆☆

written by dbennison21 on 03/04/2016

The first recycle pack didnt arrive, how this could have been possibly been lost in the post. It was easy to reorder another.

When I did send the package off, I tracked it via royal mail and it said it was delivered. However the status on Envirofone still said not received for days after. I contacted customer servie, who said just because the tracking service said it had been delivered, did not mean it had been received. This made no sense and made me worry that they may have lost it.

An hour later the status change to received which made me think my email propmted it.

If they offered the best price I would probably use them again though. Could maybe speed up they payment process.

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