written by 478Chapman on 18/01/2015
Very happy with the price they offered for mine and my wife's iPhones. Packaging stuff for the phones arrived very quickly with guidance on erasing personal data from iOS.
There was a bit of a mix-up with my two sales (I sold them a few days apart) in that the first phone I sent in was logged against my second sale. Somewhat understandable since the two phones were identical models, but then the second phone I sent in got snarled up in the Christmas post meaning I missed the deadline by which Envirofone should have received it.
I spoke to a very nice lady in the customer services department who was brilliant in resolving the mix-up and honoring the original price they offered for my delayed phone.
All in all, a very happy customer and wouldn't hesitate to recommend them.
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