Written on: 29/06/2013 by NickyMc (1 review written)
I have used enviro phone before and not had any problems until this time, when I sent the phone it was in excellent condition but some how when it got to enviro phone it had a damaged facia surround ( whatever that means) I asked for an explanation but got told the phone would be retested and a revised offer would be issued. I received the revised offer which ended up being same as the first offer I know I could have asked for the phone back but it can take upto 14 days and I needed the money so I accepted the offer. It does state that cosmetic wear and tear is acceptable but obviously not in this case and as a result lost me £45.00. The overall experience has been very disappointing.
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