Value quoted need not be the value paid

Envirofone - www.envirofone.com
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GRWalker's review of Envirofone - www.envirofone.com

“Value quoted need not be the value paid”

★★☆☆☆

written by GRWalker on 22/11/2012

When tidying through my study I found a couple of old phones. Decided to sell them. Envirofone offered me £3.06 for each, then after I sent them they reduced the offer on one to 98p as it was apparantly damaged between me sending it and them receiving it. There was a clause to say if I don't take action within three days they would assume consent. I don't like this as ifI often go 3 days or more without checking emails.

I asked for the phone in question to be returned as the I believed it was undamaged. The offer then got revised back to the original value of £3.06.

Weeks later I am still waiting for payment for one phone.

I know that it is all small amounts of money, but I don't like the way Envirofone operates

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Envirofone's Response to GRWalker's Review

Written on: 23/11/2012

Hello,

Thank you for your review.

Please contact our Customer Service team on 0844 576 1189 or at [email protected] and we will get the payment re-sent to you.

Thanks Envirofone

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