written by on 21/08/2012
The online detials to exchange the phone were simple. Postage bag arrived swiftly. Sent item by special delivery (which Envirofone paid for) and had an email by noon the next day to say phone had been received and checked and that a cheque would be sent out to be within 5 days. Cheque arrived quickly.
All in all, an easy to use, fast and efficient service.
Had no problems with the service and would recommend to others.
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