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I was quoted $204 for my iPhone 5 and then upon inspection, my quote was lowered to $16. I reread the terms and conditions and they say you have 3 days to either accept or reject the new price and have your device sent back to you. I called the following day and the representative said my only options were to accept the $16 or accept her new $50 quote even though I demanded my phone back. Unfortunately, I accepted the $50 because she said I didn't have another choice because my phone was processed and my payment was submitted. The representative just kept repeating that. After hanging up, I checked and other people received their phones back. I called one more time and the new lady said that since I accepted the new price, I had no new option and told me that the original representative never told me I couldn't get my phone back!!!! So they used manipulative, misleading language to trick me. Do not, under any circumstance, use Cashforiphones.com