Cash My Fone Reviews - www.cashmyfone.co.uk

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Latest Reviews

“Stay away just false promises and plain daylight robbery”

Written on: 05/07/2013 by davrey (1 review written)

If you are thinking of using these because they offer a higher price DON'T they just reduce it when they receive your phone. This company are just absolutely awful. Sent my phone in and it took three weeks for them to confirm receipt and then immediately followed by another email reducing the offer. Despite replying immediately accepting the offer it took a further two weeks to receive payment. Attemprted to contact by email four times and left three telephone messages but never any reply of… Read Full Review

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“Slow service and seemingly inevitable deductions made”

Written on: 30/06/2013 by solid_snake (7 reviews written)

Sent off two phones to CMF and both times they've taken off 15% for cosmetic wear. Their Ts and Cs are contradictory - firstly it says that cosmetic wear is acceptable for phones paid at the full trade-in value, then several paragraphs down, a 15% deduction is mentioned. Both phones I sent were in excellent condition; the first I had sent back and I sent it to another recycler; the other they upped their offer to reflect a 5% reduction, which I accepted. They take almost a week to acknowledge… Read Full Review

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“Not even sure the company exist!”

Written on: 28/06/2013 by lauz1 (1 review written)

Sent 2 phones in perfect working order, by the recomended recorded nxt day delivery, both wrapped in bubble & sent in padded pacakaging. Took a week for them to acknowledge receipt of phones,despite my emailing as you cant get any answer on there phone lines. Once they confirmed receipt by email they then said that both phones were not working so they would pay a less amount for the phonea or send them back to me. Still cant get through on phones have sent several emails asking for a… Read Full Review

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“THEFT OF MY MOBILE PHONE”

Written on: 21/06/2013 by marionrobo (1 review written)

I sent my mobile HTC Desire on 3rd June by recorded delivery - 4 days later received an email saying my phone hadn't been received so I emailed them to say I have Receipt of postage - a few mins later received an email saying it had been received and a couple of seconds later I received another email saying the phone wasnt in working order and there were marks ~Total rubbish as the phone was working perfectly well before they received it They offered me £5 less but I had also paid the post… Read Full Review

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“Terible .... No service at all”

Written on: 13/06/2013

Received 3 of my Apple iPhones & not received a penny back All correspondance ignored. Cannot get through on phone, mail box is full & emails never responded to. Avoid this site… Read Full Review

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“I sent my phones on 10th may, was promised an e-mail...”

Written on: 22/05/2013 by jmkenn451956 (2 reviews written)

I sent my phones on 10th may, was promised an e-mail when it arrived. No e-mail so have now e-mailed them twice with no reply. They need investigating. I was only due £21, but its annoying to know I have been ripped off. DO NOT SEND THEM ANYTHING… Read Full Review

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Gossopsgreen's Response to jmkenn451956's Review

Written on: 02/06/2013

Hi,
Looks like you're having very similar problems with CashMyPhone as I am.
I have reported them to Watchdog and was hoping you can too, so BBC can see that it affects a lot of people so are more likely to investigate it for us.
Many thanks

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