Written on: 01/07/2013
Disgusting customer service.
Like most people writing these reviews I received an email saying that they had received my phone but it was not in the condition described... the phone was in perfect condition! As a result of this they offered me a lesser amount (this happened to be the same amount most websites were offering me in the first place).
Trying to contact them by email or phone is impossible - no reply to several emails I sent and the phone numbers are a waste of time. One number is dead and the other constantly provides a message saying 'this mail box is full...' So frustrating!
Some 3 weeks later I eventually received an email saying they were processing my order and that I would be receiving my payment - quite a bit different to the 48 hours advertised.
Simply, just do not use...
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