Written on: 16/06/2013 by dmooreuk (1 review written)
From sending my phone to receiving the money was over 6 weeks. Was told 3-5 working days, then 7-10 working days and then finally 7-14 working days to receive my money. It took 16 working days in the end and that was after the 3 weeks of waiting for them to tell me they had received and tested my iPhone. Customer service was non existent and I couldn't get anything more than a one line answer from the idiots at the other end fobbing me off. I unfortunately sent in another mobile a day after sending the iPhone. There was nothing wrong with it but they offered me half of the original valuation because of 'excessive wear and tear'. DON'T USE THESE IDIOTS. I've used loads of these types of companies and all are a million times superior to these clowns.
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