Written on: 27/06/2012 by Clair81 (1 review written)
Sent in my old iphone 3gs was told to expect £97, they then sent me a counter offer of £19 due to wear and tear, there was one crack on the back!!!! Disgusted with this I go to decline the offer and am informed I have to pay a £4.95 charge to get my phone back!!
This is not advertised anywhere on the website, not even in the FAQ's section only when you click a very small terms&conditions link is it halfway down about 3 pages!!
I'm fuming with them and will be badmouthing them to everyone I know.
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