They don't reply to emails

Buy My Fone - www.buymyfone.com
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Kamryn156's review of Buy My Fone - www.buymyfone.com

“They don't reply to emails”

★☆☆☆☆

written by Kamryn156 on 23/01/2015

I sent my phone off and received an email some days later. The email said they would be knocking 35% off the agreed amount due to damage. I thought my phone was in good condition, so I replied asking if they could send me some pictures showing the supposed damaged. They did not reply. I sent another email asking if they could send my phone back, to which they also did not reply. After more than a week, I phoned up to sort it out, and by this point was past caring so decided to get them to issue the payment for the reduced amount. They have basic spelling/grammar errors on their website and literature which suggests it's run by people who do not have English as their first language. Do not use this company.

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