written by aoBuchanan448 on 20/05/2014
Internet was down in my area for nearly 3 weeks i have 8gb of internet which during this time was lasting me 2 weeks at most before this time it was lasting me the full month and possibly could have lasted longer so as it ran out i called them they said there was interruptions with the internet signal and it wouldnt be fixed until 9pm on the 3rd of may and that i would be refunded for all charges that occur during this time so that was fine my bill came in no refund called again told same thing called twice more was told same thing i have now contacted them 7 times all in the last month and now i am being told that they cant refund me its not in their policy they charge you £12 a gb which lasted a day if i was lucky i am looking for another network to buy out my contract i wouldnt recommend vodafone to my worst enemy the service is rubbish theres constant internet and signal problems and they jst tell you what you want to hear false promises do not go with vodafone you will regret it they just tell you what you want to hear just to get shot of you they tell lies as i have also been told someone will call back but that phone call never happens worst network ever
As rated by our community of reviewers