Overcharged

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Virgin Mobile UK - www.virginmobile.com
★★☆☆☆
1.8
From 593 reviews
19.0% of users recommend this

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343Greer's review of Virgin Mobile UK - www.virginmobile.com

“Overcharged”

★☆☆☆☆

written by 343Greer on 15/07/2015

Renewed phone contracts having been with Virgin for many years. But they kept overcharging me for the one phone and not taking the customer loyalty discount into account. 6 months later, numerous phone calls, two visits to the fairly local store and I eventually got it sorted. No contact from them, no real apology and no effort to put things right. Will stop using them as soon as I can. Wouldn't recommend anybody to use them.

  • Over 1 Year

    Time with Network

  • Signal Coverage

  • Customer Service

  • Value For Money

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