First class again!

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Virgin Mobile UK - www.virginmobile.com
★★☆☆☆
1.8
From 593 reviews
19.0% of users recommend this

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petegeoff's review of Virgin Mobile UK - www.virginmobile.com

“First class again!”

★★★★★

written by petegeoff on 16/10/2014

Checked my app for Virgin account. One entry listed a call to a mobile in New Zealand, 25 seconds, 90 pence. I called Virgin. Very helpful person, I think in the Philipines. Explained my query. Of course, she had no way of explaining why this called showed up. Number not stored in my phone. The number belongs to a cousin in NZ. She credited me the cost and put a block on calling abroad. I remembered later that I had once called that number from a Virgin payg phone more than five years ago! Amazing how numbers are stored for so long. Bit scary really. No escaping from whom we have called! The moral of this is, check your usage! I've only ever had to query a few things with Virgin but each time the service is first class.

  • Over 1 Year

    Time with Network

  • Signal Coverage

  • Customer Service

  • Value For Money

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