Truly appalling

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  • Customer Service

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Melanied276's review of Virgin Mobile UK - www.virginmobile.com

★☆☆☆☆

“Truly appalling”

Written on: 04/09/2014 by Melanied276 (1 review written)

Just switched over from PAYG to pay monthly and had endless problems. Customer services is appalling, they know little and promise much which then doesn't happen. Now, I have had £300 debited from my account for no apparent reason and not one advisor can tell me why or organise for this to be returned. Must be the worst provider in the UK

  • Over 1 Year

    Time with Network

  • Customer Service

  • Value For Money

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