Day Light Robbery

Vectone - www.vectonemobile.co.uk
★☆☆☆☆
1.4
10.0% of users recommend this
  • Signal Coverage

  • Customer Service

  • Value For Money

sjpras's review of Vectone - www.vectonemobile.co.uk

“Day Light Robbery”

★☆☆☆☆

written by sjpras on 14/05/2012

I top up £15 ponds to there country saver package. the sim i was using was damaged. when i call the customer service number. even though its a uk company the call transfer to india who pretend answering from uk. horrible and pathatic customer service team. they cant send me a new sim instead i need to top up again £15 to get a new number. then i ask what happen to the £15 which i top up.. simply saying it unusable... what a company they just robbed my £15. Uk mobile company cant send a replacement sim. Any suggestion to report it to any other authority.

  • 0 - 6 Months

    Time with Network

  • Signal Coverage

  • Customer Service

  • Value For Money

Was this review helpful? 0 0