Written on: 14/05/2012 by sjpras (1 review written)
I top up £15 ponds to there country saver package. the sim i was using was damaged. when i call the customer service number. even though its a uk company the call transfer to india who pretend answering from uk. horrible and pathatic customer service team. they cant send me a new sim instead i need to top up again £15 to get a new number. then i ask what happen to the £15 which i top up.. simply saying it unusable... what a company they just robbed my £15. Uk mobile company cant send a replacement sim. Any suggestion to report it to any other authority.
As rated by real users
" 10 years of stupidity " Read More
" Zero stars - disgraceful company " Read More
" Very poor customer service stay away friends rip off " Read More
" Talktalk is my new friend " Read More
" My bill was from 12 to 80 pounds!!!! " Read More