Worse than calamatous!

I joined TPO on pay as you go and wanted to port my number. When the number was ported and I was apparently up and running, I could receive calls and texts but couldn't make any calls or send texts, nor could I get on the internet. I rang this incompetent company on a daily basis - I was on first name terms with most of the operators! The only minor positive I can offer, is that the majority of call operators were very pleasant, unfortunately they were totally ineffective as all they could do was 'escalate' my problem, which meant they passed it on and no-one ever got back to me. After a week or so, I wanted to change providers as I was getting nowhere, however, I was told that the problem was due to the porting of the number and that if I moved, the problem would follow me. So, I waited and waited, I kept ringing and ringing to complain, with no-one ever getting back to me. I was told several times that I would be fully compensated for my trouble and for the phone calls I was having to make. After five and a half weeks with absolutely no resolution, I finally moved to another provider and lost my old number. I have tried contacting TPO for my initial 10quid reimbursing plus compensation, guess what, no response!! Do not go any where near this incompetent company.