written by johnandcecily on 24/02/2017
at the end of my sim only mobile it was simple to use my account to renew to a new plan. each step was simple and straight forward and took very little time to complete. one thing i would have liked was the option to simply tick a box.this box would have the option to continue on my existing plan at the end of my present contract, using best current offers for existing customers. this would mean i would not end up paying more for my contract if i missed the end date of my existing one. if this happened i would have felt let down which may have had an effect on future purchases. the "continue existing contract using best current offer" tick box would be available about one month before the end of your contract.
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