Written on: 16/06/2012 by dennis66 (4 reviews written)
I took out a contract with Orange. After a few days I had problems with network coverage. I contacted Orange Customer Services to raise my concerns, they told me that the coverage was excellent in my postcode. They advised that it must be the handset that was at fault.
The handset was exchanged just after the 14 day exchange/cancellatiin period. When I tried the new handset it still had poor to nil coverage. I spoke to Customer Services again, this time they put me through to tech supoort they told me that my postcode was in a void and it wasnt the handset that was faulty.
I explained that their coverage checker stated the I had excellent coverage. They were not interested, I am stuck with a contract for 24 months that I cant use.
As rated by real users
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Written by mrJR
" Horrendous Customer Service " Read More
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