lying & awful customer service

★★☆☆☆
1.5 / 5
14.4% of users recommend this
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user10101010's review of Orange - www.orange.co.uk

★☆☆☆☆

“lying and awful customer service”

Written on: 13/05/2012 by user10101010

well ive been on my contract now for nearly 18 months and when i agreed to my contract i was told i could upgrade 90 days before the end of my contract. so i kept checking online to make sure about my date and for the past 18 months it has been in may and then in the first week of may i checked my upgrade date and it has been moved to july because they have changed their upgrade policy and have a failed to let me know. i was planning to give my daughter an iphone for her birthday and now this is not possible. will not be continuing use of orange once i have finished in my contract thank god.

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