awfull customer service

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O2 - www.o2.co.uk
★★☆☆☆
1.9
From 754 reviews
24.0% of users recommend this

  • Signal Coverage

  • Customer Service

  • Value For Money

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amira25's review of O2 - www.o2.co.uk

“awfull customer service”

★☆☆☆☆

written by amira25 on 10/07/2013

I was on a contractwhich finished and went to pay as you go they sent my new sim card and I told the phone operator I had moved house he sent the sim card to my address.9 months later I received a letter from a dept agency saying i owed o2 10 pounds and I was a bad deptor this had gone on my experian account.When I phoned o2 they said they sent the final bill to my old address and as I didnt pay they had passed to a dept agency. They said there was nothing they could do and never apologized or nothing.

  • Over 1 Year

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  • Value For Money

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