Written on: 27/08/2011 by theangone
I think O2 are possibly the worst service company I have ever had the misfortune of dealing with. After the crazy bills of 700 quid for a month I recieved when I occasionally was abroad with work I decided to leave and join vodafone, who have a far better passport package. But to add insult to injury o2 have continued to charge me for an inactive usb broadband dongle which is out of contract and I don't even have any more. I tried to call them to cancel several times but their highly ineffective staff could never locate my account, which rolled on and on. Having cancelled the direct debit they have now passed me over to a debt collecting agency for a service I have not been using but due to their inefficiency have been unable to cancel. So the robbing continues. Customer service is terrible.
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