They have no customer service

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  • Signal Coverage

  • Customer Service

  • Value For Money

TerribleCustService's review of GiffGaff - www.giffgaff.com

“They have no customer service”

Written on: 26/08/2014 by TerribleCustService (1 review written)

They rely on lazy customers leaving auto-topup features on, and then you often can't use the credit because the service is so bad.

Dropped calls, some calls never connect, awfully slow internet, even in Central London.

Also, a false economy - they're definitely not the cheapest, as demonstrated in this article. http://bit.ly/giffgaff-false

  • Over 1 Year

    Time with Network

  • Signal Coverage

  • Customer Service

  • Value For Money

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Asterix100's Response to TerribleCustService's Review

Written on: 29/12/2014

Same reviewer recommends Talk Talk says it all really
TalkTalk again rated worst ISP mobile provider...

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Techknowviking's Response to TerribleCustService's Review

Written on: 10/01/2015

Giff Gaff have NO clueless call centre you muppet says so on the website any queries answered within a few hours on the community forum .
receiving 4G signal here in London .
btw that b.s article (link) written by some faceless non entity that loves Talk Talk VOTED THE WORST ISP MOBILE PHONE provider in the U.K

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Techknowviking's Response to TerribleCustService's Review

Written on: 10/01/2015

Giff Gaff have NO clueless call centre you muppet says so on the website any queries answered within a few hours on the community forum .
receiving 4G signal here in London .
btw that b.s article (link) written by some faceless non entity that loves Talk Talk VOTED THE WORST ISP MOBILE PHONE provider in the U.K

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Techknowviking's Response to TerribleCustService's Review

Written on: 10/01/2015

Giff Gaff have NO clueless call centre you muppet says so on the website any queries answered within a few hours on the community forum .
receiving 4G signal here in London .
btw that b.s article (link) written by some faceless non entity that loves Talk Talk VOTED THE WORST ISP MOBILE PHONE provider in the U.K

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If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
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