Written on: 05/03/2013 by keefus (7 reviews written)
Giffgaff have just had their second major service incident in a year. The first incident resulted in total loss of service for all customers lasting about 24hrs. The second one in the last few days resulted in recurring 'Goodybags' being debited from customers' bank accounts but not being applied to their Giffgaff balance so many customers again found they had no service because their balances were left at zero or their positive balances quickly were used up and left at zero because the internet they were using was not being covered by the failed automatic payment. This simply isn't good enough and Giffgaff cannot be relied on to provide an uninterrupted service. I will now be moving to a more reliable provider.
As rated by real users
" The On-Line Mobile Phone Ordering Service " Read More
" Take you businees some place else "No Sweat off our backs " Read More
" Terrible!! That's my rating for EE. " Read More
" Charged £385 for incoming calls abroad, and phones been cut " Read More
" Worst Customer Service " Read More