Absolute Rubbish - Zero customer service skills

WRITE A REVIEW
★★★☆☆
2.8 / 5
From 132 reviews
44.7% of users recommend this

  • Signal Coverage

  • Customer Service

  • Value For Money

smartrep99887's review of GiffGaff - www.giffgaff.com

★☆☆☆☆
WRITE A REVIEW

“Absolute Rubbish - Zero customer service skills”

Written on: 20/07/2012 by smartrep99887

Network is utter rubbish, constant problems. Every other phone call fails, sometimes takes 10 minutes just to make a call. Want to complain? Tough. No customer service except rubbish "customer agents" who take 2 days to reply to your URGENT request for service when you can't make any calls, and their response is generic junk like "switch your phone off and back on" - like I seriously haven't tried that.

PLEASE avoid this terrible company and hopefully they'll be put out of business. Absolutely disgusting service.

  • 6 - 12 Months

    Time with Network

  • Signal Coverage

  • Customer Service

  • Value For Money

Visit giffgaff.com
Report this review

Share this page?

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account
giffgaff.com