Poor signal, Poor support,badly constructed web page

★★★☆☆
2.8 / 5
45.5% of users recommend this
  • Signal Coverage

  • Customer Service

  • Value For Money

tonyann6's review of GiffGaff - www.giffgaff.com

★☆☆☆☆

“Poor signal, Poor support,badly constructed web page”

Written on: 14/07/2012 by tonyann6

Joined GiffGaff for data on our IPAD. Their reception is poor in areas that should have been OK on their map. We had 2 or 3 bars of signal out of 5. Thankfully we can use our WiFi when at home.

The IPAD settings are not automatically set for GiffGaff and there is no information that they volunteer in their pack or main page. You have to find the settings by asking on the community. Finally got connected but then could not turn ON adult content. Their page does not work even though we tried two passports and two drivers licenses.

Tried posting questions on their community page, but the screen does not seem to have an obvious way of posting questions. Contacting their agent requires jumping through lots of hoops.

Will probably try another network that is more reliable, but not THREE. Their coverage was terrible.

  • Less than a Week

    Time with Network

  • Signal Coverage

  • Customer Service

  • Value For Money

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