EE Everything Everywhere Reviews - www.ee.co.uk

Click here if this is your business
★☆☆☆☆
1.3 / 5
401
8% of users recommend this
Click here if this is your business
  • Signal Coverage

  • Customer Service

  • Value For Money

? Ask our helpful community of experts about this product or company
EE Everything Everywhere www.ee.co.uk - Ask a question now

Media Gallery for EE Everything Everywhere www.ee.co.uk

EE Everything Everywhere www.ee.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“weymouth EE shop worst customer service ever”

Written on: 30/07/2015 by 216Rivera (1 review written)

worst customer service of my life in the Weymouth branch, bored disinterested staff who laugh at you if you question their tariffs and ignore you for ages even though the shop is empty. Carphone warehouse next door was such a different experience with helpful staff selling same EE product on a £7 cheaper tariff for same thing on EE. When I questioned them about this they said they didn't sell that phone, when I pointed to it in the display they said oh that one, well that's the price there… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Appalling!!”

Written on: 29/07/2015

Having looked at other reviews I can only endorse what has been said in that my experience with EE has been the worst with any company I have ever experienced in my 65 years of being on this planet. All I wanted was to have my new phone put on the Orange tarriff with my old telephone number. However, I have been fed misinformation, blatantly lied to and my dealings with EE have also cost me my Orange telephone number (which they migrated across to EE without my permission so I lost it) and… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“this company needs to be closed down and reported ”

Written on: 29/07/2015 by 287Gallagher (1 review written)

this copmany is an absolute joke it needs reporting to trading standards and should be put in to liquidation as soon as possible it does not care about any of its customers it just wants you to pay your phone bill every month and keep your mouth shut well its not going to happen with me i will make it my mission to make sure this company gets what it deserves… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Even Worse than Talk Talk”

Written on: 22/07/2015 by windyknowe (1 review written)

Hundreds of calls and emails-and broken promises--no service on changeover day--lies almost every time I contacted them--worthless service and they expect you to do all the checking and reporting. They do not even read their own e-mails, never mind yours. One complaint alone involved 3 stage escalation--then 13 email reminders. They wasted hundreds of hours of my time in a year, and the service was frequently unavailable or defective--phone and broadband--and you pay to call and tell them… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“absolute rubbish”

Written on: 22/07/2015 by devils1999 (1 review written)

I brought a payg Lumia 640 phone from ee store with Wi-Fi calling reason I was attracted to that phone was the Wi-Fi calling feature as where I live is rural with no signal done my search's and was also told in store yes it will work on payg even states this on the box only to find it does not work went into the store and spent a hour trying to get this to work no joy I have spent over 8hrs on the phone being shoved from one robot to another with some saying yes it will work and others saying… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“phone uselesd”

Written on: 19/07/2015 by seadancer (1 review written)

Samsung phone is terrible always sticking can't get to answer phone calls takes ages to get anything up mainly because of sticking. Been back to shop numerous times and they agree but don't resolve problem. Can't wait until end of contract about Dec. I took 2 years . general service quite good if they gad changed phone after just a few months i would possibly be staying but not with a crappy phone… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“EE miselling misleading no signal cash hungry t&cs ”

Written on: 19/07/2015 by GiovannaYates151 (1 review written)

NEVER USE EE I was originally taken in by orange when monthly contractr was misold to me quoting £26 per month 4 weeks later received first bill at £43 with no extra calls or charges no noticing for some monyhs then when I queried it just the phone signal was never good enough to ever make a full call so give up getting cut off due to appalling signal on EEso struggled along with this inadequate contract until finally lost that much work I had to change EE would not assist I made numerous… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Would give 0 stars”

Written on: 17/07/2015 by 376Marsh (1 review written)

but apparently that is not an option. I am actually getting bored with having to deal with the awful customer service from EE. It all started with my 4 attempts to set up a direct debit with them over the phone.... and for some reason each time the person on the other end of the phone failed to do this successfully. This resulted in me late paying 3 bills and getting declined for my joint account for poor credit. this took me over a month to resolve and many phone calls to EE, Credit… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Ok”

Written on: 14/07/2015 by KoolThingz (1 review written)

got ee 4g sim only deal, works perfectly out and about, but in my house, i don't get no reception, so i can't speak to my BF, what a night mare, but have to resort to whatsapp calls… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Avoid - led by incompetent robots”

Written on: 13/07/2015

Suffice to say that this company don't care about their customers, simply about profit. They are dinosaurs. I don't wish to relive my experience further.. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“good service”

Written on: 10/07/2015 by thegreatones (1 review written)

i would simply like to say thank you… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Poor service and MR COCKUP! resides at EE”

Written on: 08/07/2015 by helpmechef (1 review written)

Tried to take out a contract for new mobile through phones dot co dot uk, did not arrive in time for holiday so had to renew contract with 3 for another month turned out EE had put my first name on my son's contract and had put a stop on my new contract at same address. I Called them a month earlier to sort that problem out, Mr cockup was in the house!! Now that I have taken the time to read some of the reviews it may be a blessing in disguise, seems they misrepresent their services to be… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Avoid At All Costs. Only Got 1 Star Because I Has To Click”

Written on: 04/07/2015 by milliedamon (1 review written)

Firstly, I would just like to say I have never left a bad review in my life. I don't like to admonish companies without reason. The below just scratches the surface of our issues with EE. Feel free to ask if you have any questions! I would seriously advise anyone considering joining EE broadband to AVOID them at all costs!

We have experienced no end of problems with them, including them just cutting our service off for no reason and then taking two weeks to reconnect it!. We are now in our
Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Madalien's Response to milliedamon's Review

Written on: 13/07/2015

I feel your pain - I have had a terrible experience with EE and will NEVER go near them again.

I hope you are free now & can get on with your life.. no joke, these frustrations really can take over your life!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Jasoncooke93's Response to milliedamon's Review

Written on: 28/07/2015

If you've only ever had 1 bad experience (hence your first negative review) you're doing amazingly well. It's critical companies are held accountable and named and shamed in public for providing poor service. All the best with your issue.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Layla_22's Response to milliedamon's Review

Written on: 24/07/2015

Hi Sorry to read about your bad experience with EE. I am glad I read this because I am with SKY and so far their service has been okay but not good. I had to call them early on this year because they were taking too much out of my account and I told them that I would leave if they did not offer me some incentive to stay.
They not only knocked down the price but re-imbursed me for the money that they had taken out of my account. Some of these companies need a jolt or two to remind them that they need to work to retain their customers.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 3 Comments
★☆☆☆☆

“Bad products and service”

Written on: 23/06/2015 by cnCrawford493 (1 review written)

sold me a phone with a scratched camera and scratched back, 4g is terrible and my number wasn't transferred until 9 days after purchase… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Rubbish customer service”

Written on: 21/06/2015 by O'Connorgh101 (1 review written)

Just cancelled my contract with EE for Broadband and phone. Moved house end of February, arranged with EE and got date for set up. This was not confirmed by Open Reach but I was not told and waited home all day, Phoned EE and another date set, same problem - rejected by Open Reach. To make it short, after waiting home 5 days for nothing, making 11 phone calls, finally engineer came to fix phone line (after 9 weeks), but EE had forgotten to order Broadband connection as well as phone so the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“helpful, polite and capable”

Written on: 14/06/2015 by marmalade7 (1 review written)

Went to get a new pay as you go phone from ee in harrogate. As always,service was efficient, polite and stress free, thankyou… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Dreadful Customer Service - Rubbish Signal 4g....Really??”

Written on: 12/06/2015 by AliciaMiles (1 review written)

I have just come out of my contract (thank God). Have finally escaped from this poor excuse for a mobile phone company. Was originally an Orange customer which I found to be pretty good. How can changing to EE who apparently use same network be SO bad. A general lack of signal strength which got worse as soon as phone got a 4g signal. Got this as a deal through work, speaking to many of my work colleagues all have had similar experiences. EE staff claim to have no knowledge of this problem and… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Poor service”

Written on: 07/06/2015 by abs87 (1 review written)

Contacted EE now on a number of occasions for an unlocking code, to be told each time it will take 7 days to arrive. I am still waiting for this code 10 days later. Every time I have rang they have told me to ring a different number and I just feel like I have been completely fobbed off. Terrible service and I am glad I am leaving… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Never a problem”

Written on: 03/06/2015 by s500rf (2 reviews written)

Every thing apart from the small print on the contract, the way they extract money and the call centre staff (when you actually speak to a human being) complete garbage. The service seems to get worse not better. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Never a problem”

Written on: 03/06/2015 by s500rf (2 reviews written)

Every thing apart from the small print on the contract, the way they extract money and the call centre staff (when you actually speak to a human being) complete garbage. The service seems to get worse not better. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview