Direct sales team in Glasgow are SHARKS!

★☆☆☆☆
1.4 / 5
14.9% of users recommend this
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traindriverrob's review of 3 Mobile - www.three.co.uk

★☆☆☆☆

“Direct sales team in Glasgow are SHARKS!”

Written on: 20/09/2012 by traindriverrob (1 review written)

What a complete and utter nightmare! I was mis-sold a new contract and phone instead of being given an upgrade which I requested.

I'm still trying to sort out the mess and it's doing my head in phoning India, going in-store and trying to speak to the cowboys/girls in Glasgow.

Despite Three's good deals I would stay a mile from this 'outfit'

  • 0 - 6 Months

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Jockanease's Response to traindriverrob's Review

Written on: 21/09/2012

I have had exactly the same experience.
Phoned to upgrade and find now that I have two contracts!!!
I have been given the run around by the call centre in India, escalated the issue and now find I need to wait days.

Why cant they just transfer my number and cancel the old account, worst customer care I've ever experienced.

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