Written on: 24/03/2013
accidental damage claim,expect a second hand phone they wont know when they will have your phone in stock could be 3 days or could be a week, the replacement phone they send you will be reconditioned and will not be brand new and probably wont work very well, if you do pay you'd be better off getting insurance elsewhere, they wont reimburse you for loss of services either and dont expect virgin media to help! apparently its nothing to do with them...
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