Switched On Insurance Reviews - www.switchedoninsurance.com

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★★★☆☆
3.4 / 5
5
60% of users recommend this
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  • Customer service

  • Value For Money

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Switched On Insurance - www.switchedoninsurance.com

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Latest Reviews

★★★★★

“Great Service”

Written on: 16/11/2015 by benny_78_99 (1 review written)

I upgraded my phone, at last, and needed to swap my insurance over. I found the customer support very helpful and efficient and managed to get my new phone on my policy with only a single call lasting less than 5 minutes. Found the person I spoke to very knowledgeable and friendly. Although I've not had to make a claim on my new phone (and hope I don't have to) I did make a claim on my old one which was dealt with very quickly and I was up and running again well inside a week… Read Full Review

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★★★★★

“Great value and service”

Written on: 16/11/2015 by MarkS1979 (1 review written)

Had the misfortune to claim twice for an iPhone and iPad. In both cases the device came back as new. Really pleased and certainly got value for the next few years! Customer service very good. Would be better if claims were open on a Saturday as had to wait until Monday to call them, although online claims process was slick. Overall I would definitely recommend to others… Read Full Review

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★☆☆☆☆

“AVOID this rip off company”

Written on: 22/09/2015 by Cadences291 (1 review written)

AVOID this rip off company… Read Full Review

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★★★★★

“Very impressed ”

Written on: 25/03/2015

I don't leave positive reviews except for exceptional service. I made a claim on my insurance as I smashed the screen on my Galaxy S5. I was able to make a claim online and each step was emailed to me. When I phoned, everyone I spoke to was extremely helpful and friendly and the phone was answered quickly. I sent my phone off for repair, the tracking said it was signed for at the repair centre on Monday. I expected to be waiting about a week and was completely amazed to get my phone back on… Read Full Review

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★☆☆☆☆

“Impossible to get hold of”

Written on: 06/08/2014 by Freeky (41 reviews written)

This firm clearly want to avoid contact with customers at all costs, if you try calling them you will sit in a queue for ages (at position 2) then when you eventually get to the top of the queue your informed there is no-one at the extension your calling (not that you entered any extension) if you continue you will be sent back to the queue, guess where, position number 2!!… Read Full Review

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