Written on: 08/11/2012 by RohitAggarwal (1 review written)
We have corporate insrance with them with 9 handsets. They were charging us more than other companies (now when I got quotes from them) and super cover insurance also operate under trading name talkcover as well.
Their letter dated 6/11/12 , had no reference number (which they asked as soon as I called them), their system kept crashing, they sent us the standard phone discount scheme when all handsets they mentioned on letter were iphones, as per letter our 1st payment 14/02/2008 (when letter dated is 2012).
When I called lady on phone said these lines atleast 5 times before hanging up on me: "sorry i have to put you on hold, my system just crashed. This is was 10 mins conversation, when I was paying 10p per minute.
48hours replacement never happened in past, as they took 4 week to send us replacement handset after sending them our broken one.
COMPLETELY USELESS, UNPROFFESSIONAL AND MISLEADING.
DONT NOT USE THEM.
As rated by our community of reviewers
" Signed back up " Read More
" GOOD " Read More
" Excellent Service cannot fault in any way shape or form!!! " Read More
" Worst customer service " Read More
" ANYONE BUT COVERCLOUD " Read More