Better than expected after reading reviews

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O2 Mobile Phone Insurance www.o2.co.uk
★★☆☆☆
1.7
From 171 reviews
19.0% of users recommend this

  • Customer service

  • Value For Money

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Jenna123456789's review of O2 Mobile Phone Insurance www.o2.co.uk

“Better than expected after reading reviews ”

★★★★☆

written by Jenna123456789 on 23/12/2015

So the only thing I can fault is the fact that there courier DPD didn't turn up when they said they would ... But that's not really the insurance company's fault. They collected my phone on Monday, emailed me on Tuesday saying my claim had been expected and then 2 hours later advising I will receive a new phone tomorrow ... So today as advised (Wednesday) I received it! They had my phone for less than 3 days, so can't fault the service. Only moan would be that DPD Didn't turn up when expected. Overall I am very pleased with the service.

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