Great Service

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Lloyds TSB Mobile Phone Insurance www.lloydstsb.co.uk
★★☆☆☆
2.2
From 292 reviews
31.0% of users recommend this

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  • Value For Money

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Humphreyza37's review of Lloyds TSB Mobile Phone Insurance www.lloydstsb.co.uk

“Great Service”

★★★★★

written by Humphreyza37 on 21/10/2016

I smashed my screen on my Samsung Galaxy S5, I claimed through Lloyds through my platinum acccount, it was a very efficient service, I got the phone back very quickly and the repair was perfect, but I started having problems afterwards with making calls and sending texts in the area where I work, I had the phone checked at a popular phone store and after various tests they agreed it was the phone and not the net work, so off it went again but I still had the problem, so as contacted them again and they sent out a new phone and I handed mine back at the door, It still wasn't perfect but I'm convinced it's the network and the age of the phone after discussing this problem in the store again.I have now upgraded t the S7 and its fine most of the time, I've have the odd text won't send. But overall Lloyds were very helpful and efficient. I had to pay the £50 excess the once.

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